Bakery & Deli Clerk — Customer Experience Champion

Smith's Food and Drug; St. George (VT); On-site; USD 17,000 - 22,000; Full time

Job summary

Smith's Food and Drug in Vermont is seeking a Grocery Clerk (Bakery/Deli) to assist customers, prepare items, and uphold safety and quality standards.

You will use bakery equipment, offer samples, inform customers of specials, and help maintain inventory while delivering friendly service. This fast-paced role requires basic math and strong communication skills, with a focus on customer satisfaction.

Qualifications

• Customer service skills required.
• Effective communication required.
• Basic math skills required.
• Food handler permit before starting work.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Bakery/Deli Clerk should offer product samples to help customers discover new items or products they inquire about.
• Grocery Clerk (Bakery/Deli) will be able to inform customers of bakery and/or deli specials.
• Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use all bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods according to food temperature logs and cooking instructions.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Understand the store layout and locate products when requested by customer.
• Stay current with present, future, seasonal and special ads.
• Gain knowledge of products sold and respond to questions and make suggestions.
• Maintain inventory awareness and note discrepancies in stock.
• Ensure proper temperatures in cases and coolers are maintained and logs kept.

Skills

Customer Service

Effective communication

Basic math

Food handler permit

Job description

Smith's Food and Drug in Vermont is seeking a Grocery Clerk (Bakery/Deli) to assist customers, prepare items, and uphold safety and quality standards.

You will use bakery equipment, offer samples, inform customers of specials, and help maintain inventory while delivering friendly service. This fast-paced role requires basic math and strong communication skills, with a focus on customer satisfaction.