Bakery Clerk and Customer Experience Specialist

Smith's Food & Drug Centers; Albuquerque (NM); On-site; USD 28,000 - 32,000; Full time

Job summary

Smith's Food & Drug Centers is seeking a bakery team member to create outstanding customer experiences, maintain a clean and safe bakery environment, and assist management in meeting department goals. The role requires strong customer service skills, basic math, and the ability to work in a fast-paced setting.

Responsibilities include helping customers, maintaining product quality, and adhering to health regulations while supporting production of baked goods and daily operations.

Qualifications

• High school diploma or equivalent required.
• Bakery experience preferred.
• Second language skills helpful (speaking, reading, or writing).
• Ability to handle stressful situations calmly.
• Basic math skills for cash handling and measuring ingredients.

Responsibilities

• Create an outstanding customer experience through service and product knowledge.
• Answer questions about products and department offerings to help customers feel welcome.
• Maintain cleanliness and safety standards throughout the bakery and counters.
• Assist with receiving, stocking, and organizing merchandise as needed.
• Follow local, state, and federal health and sanitation guidelines.
• Meet daily production goals for baked goods and ensure quality.

Skills

Customer service

Second language

Stress management

Math basics

Physical stamina

Education

High school diploma or equivalent

Tools

Bakery equipment

Job description

Smith's Food & Drug Centers is seeking a bakery team member to create outstanding customer experiences, maintain a clean and safe bakery environment, and assist management in meeting department goals. The role requires strong customer service skills, basic math, and the ability to work in a fast-paced setting.

Responsibilities include helping customers, maintaining product quality, and adhering to health regulations while supporting production of baked goods and daily operations.