Bakery & Deli Customer Experience Specialist

Kroger Family of Companies; Mansfield (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Family of Companies in Mansfield, OH is seeking a Grocery Clerk (Bakery/Deli) to create outstanding customer experiences by providing friendly, efficient service and maintaining a clean, safe department.

You will assist the department manager to reach sales goals, handle fresh bakery/deli items to order, inform customers of specials, and uphold food safety standards. Previous retail or bakery experience is helpful; willingness to learn is essential.

Qualifications

• Customer service experience preferred.
• Ability to communicate clearly with customers.
• Basic math skills for checkout and simple calculations.
• Ability to obtain a food handlers permit after hiring.

Responsibilities

• Prepare bakery/deli items per customer requests using proper equipment.
• Inform customers of bakery/deli specials.
• Provide fresh products in correct portions to prevent shrink.
• Suggest deli or bakery items to meet customer needs.
• Use bakery equipment according to company guidelines.
• Label and stock department merchandise.
• Report discrepancies in product ordering/shipping to management.
• Maintain proper temperatures and temperature logs.
• Create a welcoming and helpful store environment.

Skills

Customer service

Effective communication

Basic math

Food handlers permit

Job description

Kroger Family of Companies in Mansfield, OH is seeking a Grocery Clerk (Bakery/Deli) to create outstanding customer experiences by providing friendly, efficient service and maintaining a clean, safe department.

You will assist the department manager to reach sales goals, handle fresh bakery/deli items to order, inform customers of specials, and uphold food safety standards. Previous retail or bakery experience is helpful; willingness to learn is essential.