Bakery & Deli Customer Experience Specialist

Kroger; Maumee (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger is hiring a Grocery Clerk (Bakery/Deli) in Maumee, OH to create an outstanding customer experience and maintain a safe store environment. You will assist the department manager in reaching sales goals while upholding quality standards and company values such as respect and integrity.

The role requires friendly customer service, ability to suggest products, and strict adherence to food safety and temperature controls. Prior bakery/deli experience is helpful.

Qualifications

• Customer service skills required to assist shoppers and resolve concerns.
• Clear communication with customers and team members is essential.
• Basic math skills for transactions and portioning accuracy.
• Ability to obtain a current food handlers permit once employed.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products ordered and correct portion size.
• Recommend deli or bakery items to ensure customers get desired products.
• Use bakery equipment (refrigerators, freezers, slicers, ovens) per guidelines.
• Prepare foods according to temperature logs and cooking instructions.
• Measure, mix ingredients using kitchen tools.
• Label and inventory ingredients and merchandise.
• Monitor product quality and review sell-by dates.
• Maintain proper temperatures and temperature logs.
• Promote trust and respect among associates.
• Create welcoming environment and assist customers with product questions.

Skills

Customer service

Effective communication

Basic math

Food handler permit

Job description

Kroger is hiring a Grocery Clerk (Bakery/Deli) in Maumee, OH to create an outstanding customer experience and maintain a safe store environment. You will assist the department manager in reaching sales goals while upholding quality standards and company values such as respect and integrity.

The role requires friendly customer service, ability to suggest products, and strict adherence to food safety and temperature controls. Prior bakery/deli experience is helpful.