Bakery & Deli Customer Experience Leader

Kroger Family of Companies; Lake City (GA); On-site; USD 17,000 - 25,000; Full time

Job summary

Kroger Family of Companies is seeking a Grocery Clerk (Bakery/Deli) to prepare items, greet customers, and promote bakery and deli products in a busy store environment. You will help ensure freshness, accurate portions, and appealing displays while upholding food safety standards and company values.

The role emphasizes teamwork, flexibility in a fast-paced setting, and the ability to assist customers with product recommendations and samples. Prior retail or bakery/deli exposure is helpful.

Qualifications

• Customer service skills.
• Effective communication with customers and team.
• Knowledge of basic math for till and quantities.
• Ability to obtain a current food handlers permit after hire.

Responsibilities

• Prepare items per customer requests using bakery equipment.
• Offer product samples to help customers discover items.
• Inform customers of bakery/deli specials.
• Provide fresh products per order and correct portions.
• Recommend deli/bakery items to meet customer needs.
• Use bakery equipment (refrigerators, freezers, slicers, ovens) per guidelines.
• Prepare foods according to logs and instructions.
• Measure and mix ingredients with kitchen tools.
• Package, label and inventory ingredients.
• Check product quality and review sell-by dates.
• Use kitchen equipment and ensure proper operation.
• Label, stock and inventory department merchandise.
• Report discrepancies to the department manager.
• Understand store layout and locate products for customers.
• Stay current with ads and promotions.
• Gain knowledge of department products to respond to questions.
• Maintain inventory awareness and note discrepancies.
• Ensure temperature control and logs are maintained.
• Promote trust and respect among associates.
• Create welcoming environment and answer product questions.
• Adhere to food safety regulations and guidelines.
• Reinforce safety programs and report unsafe conditions.
• Inspect equipment and report repairs.
• Notify management of accidents.
• Work cooperatively in high-paced or stressful environments.

Skills

Customer Service

Effective communication

Basic math

Food handlers permit obtainable

Job description

Kroger Family of Companies is seeking a Grocery Clerk (Bakery/Deli) to prepare items, greet customers, and promote bakery and deli products in a busy store environment. You will help ensure freshness, accurate portions, and appealing displays while upholding food safety standards and company values.

The role emphasizes teamwork, flexibility in a fast-paced setting, and the ability to assist customers with product recommendations and samples. Prior retail or bakery/deli exposure is helpful.