Bakery & Deli Customer Experience Specialist

The Kroger Co.; Macomb (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. in Macomb, IL is seeking a Grocery Clerk (Bakery/Deli) to prepare items per customer requests, assist with product samples, and communicate bakery and deli specials. You will help maintain a safe, clean environment and ensure products meet quality standards.

You will use bakery equipment, stock and label items, check temperatures and inventory, and respond to customer questions with helpful recommendations while upholding our Customer 1st strategy and core values.

Qualifications

• Customer service skills required.
• Effective communication skills required.
• Knowledge of basic math required.
• Ability to obtain current food handler's permit once employed.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of bakery and/or deli specials and promote related products.
• Provide customers with fresh products and correct portions to prevent shrink.
• Recommend deli/bakery items to ensure customers get desired products.
• Use bakery equipment (refrigerators, freezers, slicers, ovens) per guidelines.
• Prepare foods according to temperature logs and cooking instructions.

Skills

Customer service

Effective communication

Basic math

Job description

The Kroger Co. in Macomb, IL is seeking a Grocery Clerk (Bakery/Deli) to prepare items per customer requests, assist with product samples, and communicate bakery and deli specials. You will help maintain a safe, clean environment and ensure products meet quality standards.

You will use bakery equipment, stock and label items, check temperatures and inventory, and respond to customer questions with helpful recommendations while upholding our Customer 1st strategy and core values.