Bakery & Deli Customer Experience Specialist

The Kroger Co.; Pinckney (MI); On-site; USD 24,000 - 32,000; Full time

Job summary

The Kroger Co. in Michigan is seeking a Grocery Clerk (Bakery/Deli) to create an outstanding customer experience through exceptional service.

The role involves maintaining a safe, clean environment and assisting the department manager in achieving sales and profit goals while upholding quality assurance standards. You will prepare items per customer requests, promote bakery/deli specials, ensure correct portions, and help customers find products.

Qualifications

• Customer service experience and ability to assist customers.
• Strong communication skills for clear in-store interaction.
• Basic math skills for transactions and measuring portions.
• Ability to obtain a current food handlers permit after being employed.

Responsibilities

• Prepare bakery/deli items per customer requests using proper equipment.
• Offer product samples to help customers discover new items or those they inquire about.
• Inform customers of bakery/deli specials and promotions.
• Provide customers with fresh products in correct portion sizes and quantities.
• Process inventory by labeling and stocking department merchandise and maintaining cleanliness.

Skills

Customer service

Effective communication

Basic math

Food handler permit

Job description

The Kroger Co. in Michigan is seeking a Grocery Clerk (Bakery/Deli) to create an outstanding customer experience through exceptional service.

The role involves maintaining a safe, clean environment and assisting the department manager in achieving sales and profit goals while upholding quality assurance standards. You will prepare items per customer requests, promote bakery/deli specials, ensure correct portions, and help customers find products.