Bakery & Deli Customer Experience Specialist

Kroger Co.; La Porte (IN); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger Co. in Indiana is seeking a Grocery Clerk (Bakery/Deli) to deliver outstanding customer service and maintain a safe, clean environment. You will assist the department manager in achieving department goals and uphold our Customer 1st strategy, showing respect, integrity, and safety.

Strong teamwork and food safety awareness are essential. You will handle bakery/deli items, prep orders, stock and label products, and help customers with samples, specials and questions about products in a

Qualifications

• Customer service skills required.
• Strong communication abilities.
• Basic math proficiency.
• Ability to obtain a food handler permit after hire.

Responsibilities

• Prepare items per customer requests using bakery equipment.
• Offer product samples to help customers discover items.
• Inform customers of bakery/deli specials.
• Provide fresh products and correct portions to prevent shrink.
• Recommend deli/bakery items to meet customer needs.
• Use bakery equipment (refrigerators, freezers, slicers, ovens) per guidelines.
• Prepare foods per temperature logs and cooking instructions.
• Measure and mix ingredients with kitchen utensils and equipment.
• Adequately prepare, package, label, and inventory ingredients.
• Check product quality and review sell-by dates.
• Use kitchen equipment including stove, scales, fryer, steamer, and more.
• Label and stock department merchandise.
• Report discrepancies in ordering/shipping to management.
• Know store layout to locate products for customers.
• Stay current with ads and promotions.
• Gain knowledge of products and respond to questions.
• Maintain inventory awareness and note discrepancies.
• Ensure proper temperatures in cases and coolers and log temperatures.
• Promote trust and respect among associates.
• Create an welcoming environment and assist customers with questions.
• Adhere to food safety regulations and guidelines.
• Support safety programs and report unsafe conditions to management.
• Inspect equipment and notify for repairs.
• Notify management of accidents.
• Work cooperatively in a fast-paced environment.

Skills

Customer Service

Effective Communication

Basic Math

Food Handler Permit

Job description

Kroger Co. in Indiana is seeking a Grocery Clerk (Bakery/Deli) to deliver outstanding customer service and maintain a safe, clean environment. You will assist the department manager in achieving department goals and uphold our Customer 1st strategy, showing respect, integrity, and safety.

Strong teamwork and food safety awareness are essential. You will handle bakery/deli items, prep orders, stock and label products, and help customers with samples, specials and questions about products in a