Bakery & Deli Guest Experience Associate

The Kroger Co.; West Baden Springs (IN); On-site; USD 18,000 - 23,000; Part time

Job summary

The Kroger Co. is seeking a Grocery Clerk (Bakery/Deli) in Indiana to deliver exceptional customer service and maintain a safe, clean environment. You will assist the department manager in achieving sales and profit goals and ensure quality assurance standards are met.

Responsibilities include preparing bakery items per customer requests, suggesting deli/bakery items, handling temperature logs, and maintaining product freshness. Emphasis on safety, teamwork, and customer-first service.

Qualifications

• Customer service skills required.
• Communication skills essential.
• Basic math abilities needed.
• Must obtain a food handler permit after hire.

Responsibilities

• Prepare items per customer requests using bakery equipment.
• Offer product samples to help customers discover items.
• Inform customers of bakery/deli specials.
• Provide fresh products in correct portion sizes.
• Recommend deli or bakery items to customers.
• Use bakery equipment safely according to guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure and mix ingredients with various utensils.
• Label, stock and inventory department merchandise.
• Check product quality and review sell-by dates.
• Maintain proper temperatures in cases and coolers.
• Report ordering/shipping discrepancies to management.
• Know store layout to locate products for customers.
• Stay current with ads and promotions.
• Maintain knowledge of products and answer questions.
• Promote trust and respect among associates.
• Create welcoming environment for customers.
• Adhere to food safety regulations.
• Notify management of accidents.
• Work cooperatively in high-paced environments.

Skills

Customer service

Effective communication

Basic math

Food handler permit

Job description

The Kroger Co. is seeking a Grocery Clerk (Bakery/Deli) in Indiana to deliver exceptional customer service and maintain a safe, clean environment. You will assist the department manager in achieving sales and profit goals and ensure quality assurance standards are met.

Responsibilities include preparing bakery items per customer requests, suggesting deli/bakery items, handling temperature logs, and maintaining product freshness. Emphasis on safety, teamwork, and customer-first service.