Bakery & Deli Customer Experience Specialist

Kroger; Danville (KY); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Job summary

Kroger in Danville, KY is seeking a Grocery Clerk (Bakery/Deli) to deliver outstanding customer service by preparing items to order, maintaining a clean, safe department, stocking shelves, and assisting the department manager in meeting sales and profit goals established for the bakery and deli.

The role requires attentive attention to quality and consistency, along with adherence to company policies and health regulations.

Qualifications

• Customer service skills expected.
• Effective communication with customers and team members.
• Knowledge of basic math for handling transactions and measuring ingredients.
• Ability to obtain a current food handlers permit once employed.

Responsibilities

• Prepare items per customer requests using bakery equipment.
• Offer product samples to help customers discover new items.
• Inform customers of bakery and deli specials.
• Provide customers with fresh products and correct portions to prevent shrink.
• Recommend deli or bakery items to meet customer needs.
• Use bakery equipment safely and according to guidelines.
• Prepare, label and inventory ingredients and finished products.
• Maintain temperature logs and ensure proper temperatures in cases and coolers.

Skills

Customer service

Communication skills

Basic math

Food safety

Job description

Kroger in Danville, KY is seeking a Grocery Clerk (Bakery/Deli) to deliver outstanding customer service by preparing items to order, maintaining a clean, safe department, stocking shelves, and assisting the department manager in meeting sales and profit goals established for the bakery and deli.

The role requires attentive attention to quality and consistency, along with adherence to company policies and health regulations.