Bakery & Deli Customer Experience Specialist

Kroger; Crowley (AR); On-site; USD 26,000 - 36,000; Full time

Job summary

Kroger in Crowley, AR is seeking a Grocery Clerk (Bakery/Deli) to deliver outstanding customer service and prepare bakery items per customer requests. The role requires accuracy, adherence to safety and quality standards, and knowledge of store promotions.

Ideal candidates have strong communication skills, basic math ability, and are capable of working in a fast-paced retail environment while maintaining a clean and welcoming department.

Qualifications

• Customer service experience or aptitude is required.
• Strong communication and listening skills.
• Basic math ability for cash handling and measurements.
• Ability to obtain a current food handlers permit once employed.

Responsibilities

• Prepare bakery items per customer requests using proper equipment.
• Offer samples to help customers discover items or products.
• Inform customers of bakery/deli specials and promotions.
• Provide fresh products and accurate portion sizes to minimize shrink.
• Recommend deli or bakery items to meet customers' needs.
• Operate bakery equipment according to guidelines (refrigerators, slicers, ovens).
• Prepare foods following temperature logs and cooking instructions.
• Measure and mix ingredients with appropriate utensils and equipment.
• Label and inventory ingredients and merchandise.
• Check product quality and review sell-by dates.

Skills

Customer Service skills

Effective communication skills

Knowledge of basic math

Food handlers permit

Job description

Kroger in Crowley, AR is seeking a Grocery Clerk (Bakery/Deli) to deliver outstanding customer service and prepare bakery items per customer requests. The role requires accuracy, adherence to safety and quality standards, and knowledge of store promotions.

Ideal candidates have strong communication skills, basic math ability, and are capable of working in a fast-paced retail environment while maintaining a clean and welcoming department.