Bakery & Deli Customer Experience Associate

The Kroger Co.; Ridgeland (MS); On-site; USD 17,000 - 21,000; Full time

Job summary

The Kroger Co. in Ridgeland, MS is seeking a Grocery Clerk (Bakery/Deli) to deliver outstanding customer service and keep a safe, clean environment. You will prepare items per customer requests, inform customers of promotions, and ensure freshness and accurate portions to minimize shrink.

Work with the department manager to meet sales and profit goals while upholding food safety standards. Be friendly, proactive, and knowledgeable about bakery and deli products to assist customers throughout

Qualifications

• Customer service skills required.
• Effective communication skills required.
• Knowledge of basic math required.
• Ability to obtain a current food handler's permit once employed.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items.
• Inform customers of bakery/deli specials.
• Provide customers with fresh products and correct portions to prevent shrink.
• Recommend deli or bakery items to ensure customers get the products they want.
• Use bakery equipment according to company guidelines (refrigerators, freezers, slicers, ovens).
• Prepare foods according to temperature logs and cooking instructions.
• Measure and mix ingredients using kitchen utensils and equipment.
• Label and inventory ingredients and department merchandise.
• Check product quality, review sell-by dates, take appropriate action.
• Ensure proper temperatures in cases and coolers and maintain logs.
• Promote trust and respect among associates; create a welcoming environment for customers.

Skills

Customer service

Effective communication

Basic math

Food handler permit

Job description

The Kroger Co. in Ridgeland, MS is seeking a Grocery Clerk (Bakery/Deli) to deliver outstanding customer service and keep a safe, clean environment. You will prepare items per customer requests, inform customers of promotions, and ensure freshness and accurate portions to minimize shrink.

Work with the department manager to meet sales and profit goals while upholding food safety standards. Be friendly, proactive, and knowledgeable about bakery and deli products to assist customers throughout