Bakery/Deli Clerk

Kroger Mountain View Foods; Washington (District of Columbia); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading grocery retailer is seeking a Bakery/Deli Clerk in Washington. The role focuses on creating exceptional customer experiences through service, maintaining cleanliness, and assisting in achieving sales goals. Ideal candidates will have strong customer service skills and a commitment to food safety.

Qualifications

• Ability to obtain a food handlers permit after employment.

Responsibilities

• Prepare bakery and deli items according to customer requests.
• Maintain a safe and clean environment for customers.
• Ensure proper temperatures in cases and coolers.

Skills

Customer Service

Effective communication

Basic math

Education

Food handlers permit

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger Mountain View Foods.

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery and deli items according to customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with ordered products, ensuring correct portion sizes to prevent shrink.
• Recommend bakery or deli items to customers to meet their needs.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Follow food safety and temperature logs, and prepare foods as instructed.
• Measure, prepare, and mix ingredients using appropriate utensils and equipment.
• Label, package, and inventory ingredients and merchandise.
• Check product quality, review "sell by" dates, and take necessary actions.
• Maintain awareness of inventory and stock conditions, reporting discrepancies.
• Ensure proper temperatures in cases and coolers, maintaining logs.
• Create a welcoming environment for customers, answering questions and making suggestions.
• Adhere to food safety regulations and safety procedures, reporting unsafe conditions.
• Inspect equipment regularly and notify management of repairs needed.
• Work cooperatively in a fast-paced environment, managing conflicts professionally.
• Act with honesty and integrity regarding customer and business information.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential duties with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain a food handlers permit after employment

Desired Previous Job Experience:

• Customer Service skills
• Bakery or Deli experience (helpful)
• Retail experience

About Us

Based in Washington, Qualify Food Centers (QFC) merged with The Kroger Company in 1998. We serve customers in 59 stores across Washington and Oregon. As part of Kroger, we are committed to diversity, innovation, and creating positive experiences for our customers and team members. We value caring, purpose, and growth, offering opportunities for development and a supportive work environment.