Bakery/Deli Clerk

Kroger; Saint George (UT); On-site; USD 28,000 - 35,000; Full time

Job summary

Join a leading grocery store as a Bakery/Deli Clerk, where you'll create outstanding customer experiences, prepare delicious bakery and deli items, and maintain quality standards. This role emphasizes customer service, teamwork, and adherence to food safety regulations, all within a supportive environment that values diversity and growth.

Benefits

Healthcare

Flexible scheduling

Counseling

Discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Customer service skills required.
• Ability to obtain a food handlers permit after employment.

Responsibilities

• Prepare bakery and deli items per customer requests.
• Maintain a safe and clean environment.
• Monitor inventory levels and ensure product quality.

Skills

Customer Service skills

Effective communication skills

Knowledge of basic math

Education

Food handlers permit

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

1. Prepare bakery and deli items per customer requests using proper equipment.
2. Offer product samples to help customers discover new items or inquire about products.
3. Inform customers of bakery and/or deli specials.
4. Provide customers with fresh products in correct portions to prevent shrinkage.
5. Recommend deli or bakery items to ensure customer satisfaction.
6. Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
7. Prepare foods following temperature logs and cooking instructions.
8. Measure, prepare, and mix ingredients according to recipes.
9. Package, label, and inventory ingredients and merchandise.
10. Check product quality, review "sell by" dates, and take appropriate actions.
11. Properly use kitchen equipment including stoves, scales, fryers, etc.
12. Label, stock, and inventory department merchandise.
13. Report discrepancies in product ordering or shipping.
14. Understand store layout and locate products for customers.
15. Stay updated on current and upcoming promotions and ads.
16. Maintain product knowledge to respond to customer questions and make suggestions.
17. Monitor inventory levels and note discrepancies.
18. Ensure proper temperature maintenance in cases and coolers, and keep logs.
19. Create a welcoming environment for customers and promote trust among staff.
20. Adhere to food safety regulations and guidelines.
21. Follow safety procedures, identify unsafe conditions, and notify management.
22. Inspect equipment and report repairs needed.
23. Report customer or employee accidents.
24. Work cooperatively in a high-paced, sometimes stressful environment.
25. Manage conflicts professionally and cooperatively.
26. Act with honesty and integrity regarding customer and business information.
27. Follow directions and seek assistance when needed to resolve issues.
28. Support and assist minors, individuals with special needs, and older adults.
29. Perform essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain a food handlers permit after employment

Desired Previous Job Experience:

• Customer Service skills
• Bakery or Deli experience (helpful)
• Retail experience

About Us

Based in Salt Lake City, Utah, Smith’s Food and Drug merged with The Kroger Company in 1998. We serve customers in over 140 stores across Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming. As part of Kroger, we are committed to diversity, innovation, and creating great experiences for our customers and employees. We value caring, purpose, and growth, offering opportunities from part-time roles to new careers. Apply today and join our Smith’s family!

What You’ll Receive From Us

The Kroger family offers comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, counseling, discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.