Bakery/Deli Clerk

Kroger; Mesquite (NV); On-site; USD 28,000 - 35,000; Full time

Job summary

Join a leading grocery retailer as a Bakery/Deli Clerk, where you will create exceptional customer experiences through service and quality. You will prepare bakery and deli items, maintain a clean environment, and assist in achieving sales goals. This role offers growth opportunities and comprehensive benefits, including healthcare and tuition reimbursement.

Benefits

Comprehensive healthcare coverage

Flexible scheduling

Employee discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Ability to obtain a food handler's permit upon employment.

Responsibilities

• Prepare bakery and deli items according to customer requests.
• Maintain a safe and clean environment.
• Monitor inventory levels and ensure product quality.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Education

Food handler's permit

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

1. Prepare bakery and deli items according to customer requests using proper equipment.
2. Offer product samples to help customers discover new items or inquire about products.
3. Inform customers of bakery and deli specials.
4. Provide customers with fresh products in correct portions to prevent shrinkage.
5. Recommend bakery or deli items to ensure customer satisfaction.
6. Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
7. Prepare foods following temperature logs and cooking instructions.
8. Measure, prepare, and mix ingredients according to recipes using appropriate utensils and equipment.
9. Package, label, and inventory ingredients and merchandise.
10. Check product quality, review "sell by" dates, and take necessary actions.
11. Properly operate kitchen equipment like stoves, scales, fryers, and steamers.
12. Label, stock, and inventory department merchandise.
13. Report discrepancies in product ordering/shipping to the manager.
14. Be familiar with store layout to locate products for customers.
15. Stay informed about current and upcoming promotions and ads.
16. Maintain knowledge of products and respond to customer inquiries with suggestions.
17. Monitor inventory levels and note discrepancies.
18. Ensure proper temperature maintenance in cases and coolers with logs.
19. Create a welcoming environment for customers and foster trust among staff.
20. Follow all food safety regulations and guidelines.
21. Adhere to safety procedures, identify unsafe conditions, and report them.
22. Inspect equipment regularly and notify management of repairs needed.
23. Report customer or employee accidents promptly.
24. Work effectively in high-paced, stressful environments.
25. Manage conflicts professionally and cooperatively.
26. Handle customer and business information with honesty and integrity.
27. Follow directions and seek assistance when needed.
28. Support interactions with minors, individuals with special needs, and older adults.
29. Perform essential job functions with or without reasonable accommodations.

Qualifications

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handler's permit upon employment

Desired Previous Job Experience

• Customer service skills
• Experience in bakery or deli roles is helpful
• Retail experience

About Us

Based in Salt Lake City, Utah, Smith’s Food and Drug merged with The Kroger Company in 1998. We serve customers in over 140 stores across Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming. As part of Kroger, we are committed to diversity, innovation, and creating positive experiences for our customers and employees. We value caring, purpose-driven individuals eager to grow and succeed with us.

What You’ll Receive From Us

• Comprehensive healthcare coverage including medical, dental, and vision plans.
• Flexible scheduling with paid time off, holidays, and sick leave.
• Emotional and financial support through counseling and financial coaching programs.
• Employee discounts on various purchases.
• Tuition reimbursement up to $21,000 over your career.
• Growth opportunities through training and diverse career paths.