Bakery/Deli Clerk

Kroger Mountain View Foods; Signal Hill (CA); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking a Bakery/Deli Clerk to create outstanding customer experiences through exceptional service. In this role, you will prepare bakery and deli items, maintain cleanliness, and ensure product quality. You'll engage with customers, offering samples and recommendations to enhance their shopping experience. This position is perfect for those who are passionate about food and customer service, providing opportunities for growth and development in a supportive environment. Join a team that values diversity and innovation, and make a difference in the lives of customers every day.

Benefits

Healthcare coverage

Flexible schedules

Paid time off

Emotional support services

Tuition reimbursement

Associate discounts

Qualifications

• Customer service skills and effective communication are essential.
• Ability to obtain a food handlers permit upon employment.

Responsibilities

• Prepare bakery and deli items according to customer requests.
• Maintain a clean environment and monitor product quality.
• Provide excellent customer service and respond to inquiries.

Skills

Customer Service

Effective Communication

Basic Math Knowledge

Education

Food Handlers Permit

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery and deli items according to customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in correct portion sizes to prevent shrinkage.
• Recommend bakery or deli items to customers to meet their needs.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients per recipes using appropriate utensils and equipment.
• Properly package, label, and inventory ingredients and merchandise.
• Check product quality for freshness, review "sell by" dates, and take appropriate action.
• Use kitchen equipment properly, including stoves, scales, fryers, steamers, etc.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering/shipping to the manager.
• Understand store layout to locate products for customers.
• Stay updated on current and upcoming promotions and ads.
• Maintain knowledge of products and respond to customer questions and suggestions.
• Monitor inventory conditions and report discrepancies.
• Ensure proper temperatures are maintained in cases and coolers, and logs are kept.
• Create a welcoming environment for customers and answer product questions.
• Adhere to all food safety regulations and guidelines.
• Follow safety procedures, identify unsafe conditions, and report them.
• Inspect equipment regularly and report repairs needed.
• Report customer or employee accidents to management.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Manage conflicts in a reasonable and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve issues.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform all essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handlers permit upon employment

Desired Previous Job Experience:

• Customer Service skills
• Bakery or Deli experience (helpful)
• Retail experience

About Us

Based in California, Food 4 Less merged with The Kroger Company in 1998. Today, we serve customers in over 100 stores across California and the Midwest.

As part of Kroger, we value diverse teams passionate about food and people, with a shared purpose to Feed the Human Spirit. We innovate continuously to create memorable experiences for our customers, communities, and colleagues, with food at the core.

We believe people matter. We strive to provide the ingredients for success both at work and in life. We support your growth with value and care. If you’re caring, purpose-driven, and eager to learn, your potential is limitless.

Whether seeking a part-time role or a new career, we have opportunities for you. Apply today to join our Food 4 Less family!

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws. If you need reasonable accommodation during the application process, please call 844-849-7136 or contact the store management.

What You’ll Receive From Us

• Healthcare coverage including medical, dental, vision, and prescriptions.
• Flexible full- and part-time schedules with paid time off.
• Emotional and financial support through counseling and financial coaching.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement.
• Opportunities for growth through training and diverse career pathways.