Bakery/Deli Clerk

Kroger; Compton (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Grocery Clerk to enhance customer experiences through exceptional service in a bakery/deli setting. This role involves preparing fresh items, maintaining a clean environment, and ensuring customer satisfaction. The ideal candidate will exhibit strong customer service skills, adhere to food safety standards, and work collaboratively in a fast-paced environment. Join a company that values respect, integrity, and diversity while offering comprehensive benefits and career growth opportunities.

Benefits

Healthcare

Flexible scheduling

Counseling services

Discounts

Tuition reimbursement

Career growth opportunities

Qualifications

• Basic math skills required for handling transactions.
• Ability to obtain a food handlers permit upon employment.

Responsibilities

• Prepare bakery items per customer requests using proper equipment.
• Monitor inventory and ensure product quality for freshness.
• Adhere to food safety regulations and guidelines.

Skills

Basic math knowledge

Customer service

Food safety knowledge

Education

Food handlers permit

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

1. Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
2. Offer product samples to help customers discover new items or inquire about products.
3. Inform customers of bakery and/or deli specials.
4. Provide customers with fresh products ordered and in correct portions to prevent shrinkage.
5. Recommend deli or bakery items to ensure customer satisfaction.
6. Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
7. Prepare foods following temperature logs and cooking instructions.
8. Measure, prepare, and mix ingredients as per recipes using appropriate utensils and equipment.
9. Properly prepare, package, label, and inventory ingredients.
10. Check product quality for freshness, review 'sell by' dates, and take appropriate action.
11. Label, stock, and inventory department merchandise.
12. Report product ordering/shipping discrepancies to the manager.
13. Understand store layout and locate products for customers.
14. Stay current with ads and promotions.
15. Maintain product knowledge and respond to customer questions with suggestions.
16. Monitor inventory and stocking conditions, noting discrepancies.
17. Ensure proper temperatures in cases and coolers, maintaining logs.
18. Promote trust and respect among staff.
19. Create a welcoming environment for customers, answering questions and making them feel valued.
20. Adhere to food safety regulations and guidelines.
21. Follow safety procedures, identify unsafe conditions, and notify management.
22. Inspect equipment regularly and report repairs needed.
23. Report customer or employee accidents.
24. Work cooperatively in a high-paced, sometimes stressful environment.
25. Manage conflicts professionally and cooperatively.
26. Act with honesty and integrity regarding customer and business information.
27. Follow directions and seek assistance when needed to resolve issues.
28. Support interactions with minors, individuals with special needs, and older adults.
29. Perform essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Basic math knowledge
• Ability to obtain a food handlers permit upon employment

Desired Previous Job Experience:

• Experience in bakery or deli is helpful

Job Info

• Job Identification 118048
• Job Category Store Operations
• Posting Date 04/30/2025, 01:12 PM

The Kroger Family of Companies offers comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, counseling, discounts, tuition reimbursement, and career growth opportunities.