Bakery/Deli Clerk

Kroger Mountain View Foods; Pasadena (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Bakery/Deli Clerk to create exceptional customer experiences through outstanding service. This role involves preparing bakery and deli items, maintaining a clean and safe environment, and assisting customers with their needs. The ideal candidate will possess strong customer service skills and the ability to work effectively in a fast-paced environment. Join a supportive team that values diversity and offers opportunities for career growth and personal development. If you are passionate about food and customer service, this position is perfect for you!

Benefits

Comprehensive healthcare coverage

Flexible schedules

Paid time off

Tuition reimbursement

Associate discounts

Qualifications

• Strong customer service and communication skills are essential.
• Ability to work in a fast-paced environment and handle food safely.

Responsibilities

• Prepare bakery and deli items per customer requests using proper equipment.
• Maintain a clean environment and adhere to food safety regulations.
• Provide excellent customer service and assist with product inquiries.

Skills

Customer Service skills

Effective communication skills

Basic math knowledge

Education

Food handlers permit

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery and deli items per customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in correct portions to prevent shrink.
• Recommend deli or bakery items to customers.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients using kitchen utensils and equipment.
• Prepare, package, label, and inventory ingredients.
• Check product quality and review "sell by" dates.
• Properly use kitchen equipment like stoves, scales, fryers, and steamers.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering/shipping.
• Understand store layout and locate products for customers.
• Stay updated on current and upcoming promotions.
• Maintain knowledge of department products and assist customers accordingly.
• Monitor inventory and stocking conditions.
• Ensure proper temperature maintenance and logs.
• Create a welcoming environment for customers.
• Adhere to food safety regulations and safety procedures.
• Inspect equipment and report repairs.
• Report customer or employee accidents.
• Work cooperatively in a high-paced environment.
• Manage conflicts professionally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handlers permit after employment

Desired Previous Job Experience:

• Customer Service skills
• Bakery or Deli experience (helpful)
• Retail experience

About Us

Based in California, Ralph’s merged with The Kroger Company in 1998. We serve Ralphs customers in over 180 stores across the state. As part of Kroger, we are committed to diversity, innovation, and creating positive experiences for customers and staff alike.

If you’re caring, purpose-driven, and eager to learn, your potential is unlimited. Apply today to join our Ralphs family!

Qualified applications with arrest or conviction records will be considered in accordance with applicable laws. If you need reasonable accommodation during the application process, please call 844-849-7136 or contact store management.

What You’ll Receive From Us

• Comprehensive healthcare coverage including medical, dental, vision, and prescriptions.
• Flexible schedules with paid time off, holidays, and sick leave.
• Emotional and financial support through various programs.
• Associate discounts on a wide range of products.
• Tuition reimbursement and career growth opportunities.