Bakery/Deli Clerk

Kroger Mountain View Foods; Sherman (TX); On-site; USD 25,000 - 40,000; Part time

Job summary

An established industry player is seeking a Grocery Clerk for their Bakery/Deli department. This role is pivotal in creating an outstanding customer experience through exceptional service and maintaining a clean and safe environment. You will assist in reaching sales goals, prepare delicious items, and engage with customers to help them discover new products. If you are passionate about food and committed to delivering excellent service, this is an exciting opportunity to join a supportive team dedicated to feeding the human spirit.

Benefits

Healthcare coverage (medical, dental, vision)

Flexible scheduling with paid time off

Emotional and financial support

Associate discounts

Tuition reimbursement up to $21,000

Opportunities for growth through training

Qualifications

• Strong customer service skills and ability to handle stressful situations.
• Effective communication and basic math knowledge required.

Responsibilities

• Prepare bakery items per customer requests using proper equipment.
• Inform customers of specials and provide fresh products.

Skills

Customer service skills

Ability to handle stressful situations

Effective communication skills

Basic math knowledge

Education

Food handler’s permit

Job description

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in the correct portion size to prevent shrinkage.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods following food temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients according to recipes using various utensils and equipment.
• Properly prepare, package, label, and inventory ingredients and merchandise.
• Check product quality for freshness, review "sell by" dates, and take appropriate actions.
• Use kitchen equipment properly, including stoves, scales, fryers, steamers, and food processors.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Understand store layout to locate products when requested.
• Stay current with advertisements and promotions.
• Maintain knowledge of department products to answer questions and make suggestions.
• Monitor inventory/stocking conditions and note discrepancies.
• Maintain proper temperatures in cases and coolers, and keep temperature logs.
• Promote trust and respect among associates.
• Create a welcoming environment for customers by answering questions and providing assistance.
• Adhere to all food safety regulations and guidelines.
• Follow safety procedures, identify unsafe conditions, and notify management.
• Display a positive attitude.
• Inspect equipment regularly and notify management of repairs needed.
• Report customer or employee accidents, safety risks, or illegal activities.
• Perform essential job functions with or without reasonable accommodations.

Qualifications

• Customer service skills
• Ability to handle stressful situations
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handler’s permit upon employment
• Commitment to creating an outstanding customer experience
• Ability to maintain a safe, clean environment
• Assist in achieving sales and quality standards
• Support the Customer 1st strategy and company values

Desired Previous Job Experience

• Customer service skills
• Bakery or Deli experience (helpful)
• Retail experience

About Us

From a small Cincinnati grocery store over a century ago, we’ve grown into the nation’s largest grocer with nearly 2,800 stores across 35 states under 28 different names. We’re committed to bringing diverse teams together with a shared purpose: To Feed the Human Spirit. We pride ourselves on innovation and creating memorable experiences for our customers, communities, and colleagues, with food at the core.

People matter here. We aim to provide the ingredients for your success at work and in life, supporting your growth with value and care. Whether seeking part-time work or a new career, we invite you to join our Kroger family.

What You’ll Receive From Us

The Kroger Family offers comprehensive benefits supporting your well-being, including:

• Healthcare coverage (medical, dental, vision, prescriptions)
• Flexible scheduling with paid time off, holidays, and sick leave
• Emotional and financial support through counseling and financial tools
• Associate discounts on various purchases
• Up to $21,000 in tuition reimbursement
• Opportunities for growth through training and career development

For more details, please visit our Benefits Page.