Bakery/Deli Clerk

Food 4 Less; Norwalk (CT); On-site; USD 30,000 - 50,000; Part time

Job summary

Join a forward-thinking company dedicated to creating outstanding customer experiences through exceptional service. This role offers the chance to work in a dynamic environment where your skills in customer service and effective communication will shine. You'll assist in maintaining a safe, clean, and welcoming atmosphere while helping to achieve sales and profit goals. With a commitment to diversity and inclusion, this opportunity allows you to grow personally and professionally, making a meaningful impact in the community. If you're passionate about food and people, this position is perfect for you!

Benefits

Healthcare Coverage

Flexible Scheduling

Paid Time Off

Employee Assistance Program

Tuition Reimbursement

Associate Discounts

Qualifications

• Strong customer service skills and effective communication are essential.
• Ability to obtain a food handlers permit once employed.

Responsibilities

• Prepare bakery or deli items per customer requests using proper equipment.
• Provide customers with ordered products in the correct portion size.
• Ensure adherence to food safety regulations and guidelines.

Skills

Customer Service

Effective Communication

Basic Math

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Food 4 Less family!

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial, and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain current food handlers permit once employed

Desired Previous Job Experience:

• Customer Service skills
• Bakery or Deli experience is helpful
• Retail experience

Essential Job Functions:

1. Prepare bakery or deli items per customer requests using proper equipment.
2. Offer product samples to help customers discover new items or inquire about products.
3. Inform customers of bakery and/or deli specials.
4. Provide customers with ordered products in the correct portion size to prevent shrinkage.
5. Recommend bakery or deli items to customers to meet their needs.
6. Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
7. Prepare foods following temperature logs and cooking instructions.
8. Measure, prepare, and mix ingredients according to recipes using appropriate utensils and equipment.
9. Package, label, and inventory ingredients and merchandise properly.
10. Check product quality, review "sell by" dates, and take necessary actions.
11. Operate kitchen equipment safely and correctly.
12. Label, stock, and inventory department merchandise.
13. Report discrepancies in product ordering/shipping to the manager.
14. Understand store layout and locate products for customers.
15. Stay current with ads and promotions.
16. Maintain knowledge of department products and respond to customer inquiries.
17. Monitor inventory and stocking conditions, noting discrepancies.
18. Ensure proper temperatures in cases and coolers, maintaining logs.
19. Promote trust and respect among associates.
20. Create a welcoming environment for customers, answering questions and making suggestions.
21. Adhere to all food safety regulations and guidelines.
22. Follow safety procedures, identify unsafe conditions, and notify management.
23. Inspect equipment regularly and report repairs needed.
24. Report customer or employee accidents.
25. Work cooperatively in high-paced, stressful environments.
26. Manage conflicts professionally and cooperatively.
27. Act with honesty and integrity regarding customer and business information.
28. Follow directions and seek assistance when needed to resolve issues.
29. Support and assist minors, individuals with special needs, and older adults.
30. Perform all essential functions with or without reasonable accommodation.