Bakery/Deli Clerk

Kroger Mountain View Foods; Santee (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in the grocery sector is seeking a Bakery/Deli Clerk to create outstanding customer experiences through exceptional service. This role involves preparing fresh products, maintaining cleanliness, and adhering to food safety guidelines. The ideal candidate will possess strong customer service and communication skills, with a focus on teamwork in a fast-paced environment. Join a company that values diversity, offers growth opportunities, and is committed to creating positive experiences for customers and communities. Apply today to become part of a supportive work family!

Qualifications

• Customer service skills are essential for engaging with customers.
• Effective communication is needed to inform customers about products.

Responsibilities

• Prepare bakery/deli items per customer requests using proper equipment.
• Maintain a clean environment and adhere to food safety regulations.
• Monitor inventory and ensure product quality and freshness.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Education

Food handler's permit

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in the correct portion size to prevent shrink.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients according to recipes, using kitchen utensils and equipment.
• Prepare, package, label, and inventory ingredients and merchandise.
• Check product quality, review 'sell by' dates, and take appropriate actions.
• Properly use kitchen equipment, including stoves, scales, fryers, steamers, etc.
• Label, stock, and inventory merchandise.
• Report discrepancies in product ordering/shipping to the manager.
• Understand store layout and locate products for customers.
• Stay updated on current and upcoming promotions and ads.
• Maintain knowledge of products and respond to customer questions and suggestions.
• Monitor inventory and stocking conditions, noting discrepancies.
• Ensure proper temperatures in cases and coolers and maintain logs.
• Create a welcoming environment for customers and promote trust among staff.
• Adhere to food safety regulations and guidelines.
• Follow safety procedures, identify unsafe conditions, and notify management.
• Inspect equipment and notify management of repairs.
• Report customer or employee accidents.
• Work cooperatively in a high-paced environment and manage conflicts effectively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Support interactions with minors, individuals with special needs, and seniors.
• Perform essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handler's permit upon employment

Desired Previous Job Experience:

• Customer service skills
• Bakery or Deli experience is helpful
• Retail experience

About Us

Based in California, Food 4 Less merged with The Kroger Company in 1998. We serve customers in over 100 stores across California and the Midwest. As part of Kroger, we are committed to diversity and creating positive experiences for our customers and communities.

We value our employees and offer opportunities for growth, comprehensive benefits, and a supportive work environment. Apply today to join our Food 4 Less family!