Bakery/Deli Clerk

Kroger Mountain View Foods; Portland (OR); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading company as a Bakery/Deli Clerk, where you'll create outstanding customer experiences and maintain high standards of food safety. You'll prepare fresh bakery and deli items, assist customers, and support the department manager in achieving sales goals. This role requires strong customer service skills, effective communication, and a commitment to quality.

Qualifications

• Customer service skills required.
• Ability to obtain a food handlers permit.

Responsibilities

• Prepare bakery and deli items according to customer requests.
• Maintain a clean and safe environment.
• Monitor inventory levels and product quality.

Skills

Customer Service

Effective communication

Basic math

Education

Food handlers permit

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger Mountain View Foods

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery and deli items according to customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products and correct portions to prevent shrink.
• Recommend bakery or deli items to customers.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients as per recipes using appropriate utensils and equipment.
• Properly package, label, and inventory ingredients and merchandise.
• Check product quality for freshness and review 'sell by' dates.
• Use kitchen equipment safely and effectively.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering/shipping.
• Understand store layout and locate products for customers.
• Stay updated on current and upcoming promotions and ads.
• Maintain knowledge of products and respond to customer inquiries and suggestions.
• Monitor inventory levels and note discrepancies.
• Maintain proper temperatures in cases and coolers, keeping logs.
• Create a welcoming environment for customers.
• Adhere to food safety regulations and guidelines.
• Follow safety procedures, identify unsafe conditions, and notify management.
• Inspect equipment and notify management of repairs needed.
• Report customer or employee accidents.
• Work cooperatively in a high-paced environment.
• Manage conflicts professionally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain a food handlers permit upon employment

Desired Previous Job Experience:

• Customer Service skills
• Experience in bakery or deli
• Retail experience

About Us

Based in Washington, Qualify Food Centers (QFC) merged with The Kroger Company in 1998. We serve customers in 59 stores across Washington and Oregon. As part of Kroger, we value diversity and strive to create positive experiences for our customers and team members. Join us to grow your career and be part of a caring, purpose-driven team.