Bakery/Deli Clerk

Kroger; Gresham (OR); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading company is seeking a Bakery/Deli Clerk to create an outstanding customer experience through exceptional service. The role involves preparing bakery and deli items, ensuring quality, and maintaining a clean environment. Ideal candidates will have strong customer service and communication skills.

Qualifications

• Ability to obtain a food handler’s permit upon employment.

Responsibilities

• Prepare bakery and deli items per customer requests.
• Inform customers of bakery and deli specials.
• Follow all food safety regulations and guidelines.

Skills

Customer service skills

Effective communication skills

Education

Food handler’s permit

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Prepare bakery and deli items per customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and deli specials.
• Provide customers with fresh products in correct portion sizes to prevent shrinkage.
• Recommend bakery and deli items to ensure customer satisfaction.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients as per recipes using appropriate utensils and equipment.
• Package, label, and inventory ingredients and merchandise properly.
• Check product quality for freshness and review "sell by" dates, taking appropriate actions.
• Properly operate kitchen equipment including stoves, scales, fryers, steamers, etc.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering/shipping to the manager.
• Understand store layout and locate products upon request.
• Stay informed about current and upcoming promotions and specials.
• Maintain knowledge of products and respond to customer inquiries with suggestions.
• Monitor inventory levels and note discrepancies.
• Ensure proper temperature maintenance in cases and coolers, keeping logs.
• Create a welcoming environment for customers and promote trust among staff.
• Follow all food safety regulations and guidelines.
• Adhere to safety procedures and report unsafe conditions or accidents.
• Inspect equipment regularly and report repairs needed.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Manage conflicts constructively and act with honesty and integrity.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.

Qualifications

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handler’s permit upon employment

Desired Previous Job Experience

• Customer service skills
• Bakery or Deli experience
• Retail experience