Bakery/Deli Clerk

Kroger; Hillsboro (OR); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading company in the grocery sector is seeking a Bakery/Deli Clerk to create exceptional customer experiences through service and product knowledge. The role involves preparing bakery items, ensuring food safety, and maintaining a welcoming environment. Candidates should possess strong customer service skills and effective communication abilities. Join a team that values integrity and diversity while offering comprehensive benefits and growth opportunities.

Benefits

Healthcare

Flexible Scheduling

Counseling

Discounts

Tuition Reimbursement

Growth Opportunities

Qualifications

• Customer service skills required.
• Effective communication skills necessary.
• Ability to obtain a food handlers permit upon employment.

Responsibilities

• Prepare bakery/deli items per customer requests.
• Maintain a clean and safe environment.
• Monitor product quality and freshness.

Skills

Customer Service

Effective Communication

Basic Math

Education

Food Handlers Permit

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in the correct portion size to prevent shrink.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods following food temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment.
• Properly prepare, package, label, and inventory ingredients.
• Check product quality for freshness, review "sell by" dates, and take appropriate action.
• Operate kitchen equipment including stove, scale, fryer, steamer, etc.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies.
• Understand store layout and locate products upon request.
• Stay current with ads and promotions.
• Maintain knowledge of products and respond to customer questions and suggestions.
• Monitor inventory and stocking conditions, noting discrepancies.
• Ensure proper temperatures in cases and coolers, maintaining logs.
• Create a welcoming environment for customers.
• Adhere to food safety regulations and guidelines.
• Follow safety procedures, identify unsafe conditions, and notify management.
• Inspect equipment and report repairs needed.
• Notify management of accidents.
• Work cooperatively in a high-paced environment.
• Manage conflict appropriately.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain a food handlers permit upon employment

Desired Previous Job Experience:

• Customer Service skills
• Bakery or Deli experience is helpful
• Retail experience

About Us

Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. We serve customers in over 120 stores across Oregon, Washington, Idaho, and Alaska. As part of Kroger, we are committed to diversity and creating positive experiences for our customers, communities, and employees. We value caring, purpose-driven individuals eager to grow and succeed with us.

What You’ll Receive From Us

The Kroger family offers comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, counseling, discounts, tuition reimbursement, and growth opportunities.