Bakery/Deli Clerk

Quality Food Centers; Port Townsend (WA); On-site; USD 30,000 - 40,000; Part time

Job summary

Join a forward-thinking company dedicated to creating outstanding customer experiences. As part of a dynamic team, you will play a key role in providing exceptional service while maintaining a safe and clean environment. This position offers the opportunity for growth and development, with comprehensive benefits that support your well-being. Whether you're looking for a part-time role or a new career path, this is a chance to thrive in a collaborative atmosphere where your contributions truly matter. Apply today to become part of a community that values respect, integrity, and diversity.

Benefits

Healthcare Coverage

Flexible Scheduling

Tuition Reimbursement

Employee Discounts

Employee Assistance Program

Qualifications

• Customer service skills are essential for engaging with customers effectively.
• Effective communication is key to ensuring customer satisfaction.
• Basic math knowledge is necessary for handling transactions.

Responsibilities

• Prepare bakery or deli items according to customer requests.
• Inform customers about specials and offer product samples.
• Maintain food safety regulations and ensure product quality.

Skills

Customer Service

Effective Communication

Basic Math

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Based in Washington, Qualify Food Centers (QFC) merged with The Kroger Company in 1998. Today, we're proudly serving QFC customers in 59 stores throughout Washington and Oregon.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our QFC family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial, and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through industry-leading training programs and diverse career pathways.

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain current food handlers permit once employed

Desired Previous Job Experience:

• Customer Service skills
• Bakery or Deli experience is helpful
• Retail experience

Essential Job Functions:

• Prepare bakery or deli items per customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in correct portion sizes to prevent shrinkage.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods according to food temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment.
• Properly prepare, package, label, and inventory ingredients.
• Check product quality for freshness; review "sell by" dates and take appropriate action.
• Use kitchen equipment properly, including stoves, scales, fryers, steamers, etc.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering/shipping to the department manager.
• Understand store layout to locate products for customers.
• Stay current with ads and promotions.
• Gain knowledge of department products to respond to questions and make suggestions.
• Maintain inventory and stock conditions, noting discrepancies.
• Ensure proper temperatures in cases and coolers, maintaining logs.
• Promote trust and respect among associates.
• Create a welcoming environment for customers, answering questions and making recommendations.
• Adhere to food safety regulations and guidelines.
• Follow safety procedures, identify unsafe conditions, and notify management.
• Inspect equipment and notify management of repairs needed.
• Report customer or employee accidents.
• Work cooperatively in high-paced, stressful environments.
• Manage conflict reasonably and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when resolving issues.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.