Bakery/Deli Clerk

Kroger in; Pigeon Forge (TN); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading grocery retailer as a Bakery/Deli Clerk, where you'll create memorable customer experiences through exceptional service. In this dynamic role, you will ensure food quality and safety while helping customers find their desired products in a welcoming environment, embodying the values of respect and integrity.

Benefits

Healthcare coverage

Flexible scheduling

Tuition reimbursement up to $21,000

Valuable associate discounts

Emotional and financial support programs

Qualifications

• Strong customer service skills are essential.
• Ability to work in a fast-paced environment.

Responsibilities

• Offer product samples and inform customers of specials.
• Maintain cleanliness and safety in the bakery/deli area.
• Prepare and package food according to guidelines.

Skills

Customer Service

Food Safety

Teamwork

Job description

Bakery/Deli Clerk (Finance)

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!

What you'll receive from us:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!

Responsibilities include:

• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products they have ordered and the correct portion size to prevent shrink.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use all bakery equipment (refrigerators, freezers, slicers, ovens) according to company guidelines.
• Prepare foods according to food temperature logs and follow cooking instructions.
• Measure, prepare, and mix ingredients according to recipes using various kitchen utensils and equipment.
• Properly prepare, package, label, and inventory ingredients.
• Check product quality to ensure freshness, review 'sell by' dates, and take appropriate actions.
• Use kitchen equipment properly (stove, scale, fryer, steamer, robot coupe, etc.).
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Understand the store's layout and locate products when requested.
• Stay current with present, future, seasonal, and special ads.
• Maintain knowledge of products sold and respond to customer questions and suggestions.
• Monitor inventory/stocking conditions and note discrepancies.
• Ensure proper temperatures in cases and coolers are maintained and logs are kept.
• Promote trust and respect among associates.
• Create a welcoming environment for customers, answering questions and making them feel valued.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety procedures, identify unsafe conditions, and notify management.
• Inspect equipment and notify management of repairs needed.
• Notify management of customer or employee accidents.
• Work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflict reasonably and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve issues.
• Support and assist customers, including minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.