Bakery/Deli Clerk

Kroger Mountain View Foods; Oshkosh (WI); On-site; USD 25,000 - 40,000; Full time

Job summary

An established industry player is seeking a Grocery Clerk to create an outstanding customer experience through exceptional service. In this role, you will assist in maintaining a clean environment while preparing bakery and deli items, ensuring quality and freshness. The position offers opportunities for growth and development in a supportive team atmosphere. If you are passionate about customer service and food safety, this is the perfect opportunity to join a dynamic team that values diversity and community engagement.

Benefits

Healthcare Coverage

Flexible Scheduling

Paid Time Off

Employee Assistance Program

Associate Discounts

Tuition Reimbursement

Career Growth Opportunities

Qualifications

• Ability to obtain a food handler’s permit upon employment.
• Experience in bakery or deli is helpful.

Responsibilities

• Prepare bakery items per customer requests using proper equipment.
• Provide customers with fresh products and recommend items.
• Adhere to food safety regulations and maintain a clean environment.

Skills

Basic Math Knowledge

Customer Service

Food Safety Regulations

Education

Food Handler’s Permit

Tools

Bakery Equipment

Inventory Management Systems

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

1. Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
2. Offer product samples to help customers discover new items or inquire about products.
3. Inform customers of bakery and/or deli specials.
4. Provide customers with fresh products in the correct portion size to prevent shrinkage.
5. Recommend deli or bakery items to ensure customer satisfaction.
6. Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
7. Prepare foods following temperature logs and cooking instructions.
8. Measure, prepare, and mix ingredients per recipes using appropriate utensils and equipment.
9. Package, label, and inventory ingredients and merchandise.
10. Check product quality, review "sell by" dates, and take necessary actions.
11. Label, stock, and inventory department merchandise.
12. Report discrepancies in product ordering/shipping to management.
13. Understand store layout and locate products upon request.
14. Stay current with ads and promotions.
15. Maintain knowledge of products and respond to customer questions with suggestions.
16. Monitor inventory and stocking conditions, noting discrepancies.
17. Ensure proper temperature maintenance in cases and coolers, maintaining logs.
18. Promote trust and respect among team members.
19. Create a welcoming environment for customers, answering questions and making them feel valued.
20. Adhere to food safety regulations and guidelines.
21. Follow safety procedures, identify unsafe conditions, and notify management.
22. Inspect equipment regularly and report repairs needed.
23. Notify management of accidents involving customers or employees.
24. Work cooperatively in a high-paced, stressful environment.
25. Manage conflict constructively and cooperatively.
26. Act with honesty and integrity regarding customer and business information.
27. Follow directions and seek assistance to resolve issues.
28. Support interactions with minors, individuals with special needs, and seniors.
29. Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Knowledge of basic math.
• Ability to obtain a food handler’s permit upon employment.

Desired Previous Job Experience:

• Experience in bakery or deli is helpful.

Job Info

• Job Identification 123595
• Job Category Store Operations
• Posting Date 05/05/2025, 03:24 PM
• Location: 1900 Jackson St, Oshkosh, WI, 54901, US (On-site)

The Kroger Family of Companies offers comprehensive benefits including:

• Healthcare coverage (medical, dental, vision, prescriptions)
• Flexible scheduling with paid time off, holiday, and sick pay
• Free counseling and financial coaching through Employee Assistance Program
• Associate discounts on various purchases
• Up to $21,000 in tuition reimbursement
• Opportunities for growth through training and career pathways

We are committed to creating inclusive environments and supporting our associates’ well-being. Join us to be part of a team that values diversity, growth, and community engagement. Apply today to become part of our Kroger family!