Bakery/Deli Clerk

Kroger; Manitowoc (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking company as a Bakery/Deli Clerk, where you will create outstanding customer experiences through exceptional service. In this role, you will prepare delicious bakery and deli items, maintain a clean and safe environment, and assist in achieving sales goals. This position offers a chance to work in a dynamic team, fostering trust and respect among associates while adhering to safety procedures. With a focus on diversity and innovation, this company provides numerous opportunities for career growth and personal development, making it an exciting place to build your future.

Benefits

Healthcare

Flexible scheduling

Counseling services

Associate discounts

Tuition reimbursement

Career growth opportunities

Qualifications

• Ability to obtain a food handlers permit upon employment.
• Customer service skills and effective communication are essential.

Responsibilities

• Prepare bakery and deli items according to customer requests.
• Maintain a safe and clean environment for customers.
• Monitor inventory conditions and ensure product quality.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Education

High school diploma or equivalent

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger.

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery and deli items according to customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in correct portion sizes to prevent shrink.
• Recommend bakery or deli items to ensure customer satisfaction.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients per recipes using appropriate utensils and equipment.
• Package, label, and inventory ingredients and merchandise.
• Check product quality, review 'sell by' dates, and take necessary actions.
• Operate kitchen equipment like stoves, scales, fryers, steamers, etc.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering/shipping.
• Understand store layout and locate products for customers.
• Stay updated on current and upcoming promotions and specials.
• Maintain knowledge of products and respond to customer inquiries.
• Monitor inventory conditions and note discrepancies.
• Ensure proper temperatures in cases and coolers, maintaining logs.
• Create a welcoming environment for customers, fostering trust and respect among associates.
• Adhere to all food safety and safety procedures, reporting unsafe conditions.
• Practice preventive maintenance on equipment and report repairs.
• Notify management of accidents or safety issues.
• Work cooperatively in a fast-paced, sometimes stressful environment.
• Manage conflicts professionally and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform all essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handlers permit upon employment

Desired Previous Job Experience:

• Customer service skills
• Bakery or deli experience is helpful
• Retail experience

About Us

Based in Wisconsin, Pick ‘N Save merged with The Kroger Company in 2015. We serve customers in 89 stores across the state. As part of Kroger, we focus on diversity, innovation, and creating positive experiences for customers and employees alike. We value caring, purpose, and growth, offering numerous opportunities for career development. Join us and be part of our family!

Benefits

We offer comprehensive benefits including healthcare, flexible scheduling, counseling services, associate discounts, tuition reimbursement, and career growth opportunities. For more details, visit our Benefits Page.