Bakery/Deli Clerk

Kroger; Nashville (TN); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a forward-thinking company dedicated to creating outstanding customer experiences. This role involves assisting in the bakery and deli departments, where you'll engage with customers, provide product samples, and ensure high-quality food service. With a commitment to safety and teamwork, you'll thrive in a dynamic environment that values your growth and well-being. Enjoy comprehensive benefits, flexible scheduling, and opportunities for advancement as you contribute to a culture of respect and integrity. If you're passionate about food and customer service, this position is perfect for you!

Benefits

Healthcare Coverage

Flexible Scheduling

Tuition Reimbursement

Employee Discounts

Employee Assistance Program

Qualifications

• Strong customer service skills to enhance customer experience.
• Knowledge of food safety regulations and guidelines.

Responsibilities

• Offer product samples and inform customers about specials.
• Prepare and package foods while adhering to safety regulations.
• Maintain inventory and ensure product quality.

Skills

Customer Service

Food Safety

Inventory Management

Conflict Resolution

Education

High School Diploma

Tools

Bakery Equipment

Kitchen Equipment

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

From a tiny Cincinnati grocery store more than a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores in 35 states under 28 different names. As America's grocer, we take pride in bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. We innovate tirelessly to create amazing experiences for our customers, communities, and colleagues, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including physical, emotional, financial, and more. We help you thrive with access to:

• Extensive healthcare coverage, including medical, dental, vision, and prescriptions, through company or collective bargaining plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holidays and sick leave, based on eligibility and tenure.
• Emotional and financial support with free counseling via our Employee Assistance Program and confidential financial tools and coaching with Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth through industry-leading training and diverse career paths.

For more details on benefits and eligibility, visit our Benefits Page.

Responsibilities include:

• Offering product samples to help customers discover new items or inquire about products.
• Informing customers of bakery and deli specials.
• Providing fresh products ordered by customers, ensuring correct portion sizes to prevent shrinkage.
• Recommending bakery or deli items to meet customer needs.
• Using bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Preparing foods per temperature logs and cooking instructions.
• Measuring, preparing, and mixing ingredients as per recipes with appropriate utensils and equipment.
• Properly packaging, labeling, and inventorying ingredients and merchandise.
• Checking product quality, reviewing expiration dates, and taking necessary actions.
• Using kitchen equipment properly, including stoves, scales, fryers, steamers, and robots.
• Labeling, stocking, and inventorying department merchandise.
• Reporting discrepancies in product ordering or shipping to the manager.
• Knowing the store layout to locate products for customers.
• Staying updated on current and upcoming promotions and ads.
• Gaining product knowledge to answer questions and make suggestions.
• Monitoring inventory and stocking conditions, noting discrepancies.
• Maintaining proper temperatures in cases and coolers, keeping logs.
• Promoting trust and respect among team members.
• Creating a welcoming environment for customers, answering questions about products.
• Adhering to food safety regulations and guidelines.
• Supporting safety programs by following procedures and reporting unsafe conditions.
• Practicing preventive maintenance and reporting equipment issues.
• Reporting customer or employee accidents.
• Working cooperatively in a fast-paced, sometimes stressful environment.
• Managing conflicts constructively and cooperatively.
• Acting with honesty and integrity regarding customer and business information.
• Following directions and seeking help when needed to resolve issues.
• Supporting minors, individuals with special needs, and older adults.
• Performing essential job functions with or without reasonable accommodations.