Bakery/Deli Clerk

Kroger Mountain View Foods; Monterey Park (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Grocery Clerk for their Bakery/Deli section. This role emphasizes exceptional customer service and the ability to prepare and present fresh bakery items. You'll be responsible for ensuring product quality, maintaining safety standards, and creating a welcoming environment for customers. Join a dynamic team that values diversity and innovation, and enjoy comprehensive benefits, flexible scheduling, and opportunities for career growth. Embrace the chance to make a meaningful impact in a supportive workplace that prioritizes both customers and associates.

Benefits

Healthcare

Flexible Scheduling

Counseling Services

Discounts

Tuition Reimbursement

Career Growth Opportunities

Qualifications

• Knowledge of basic math and ability to obtain a food handlers permit.
• Experience in bakery or deli is helpful.

Responsibilities

• Prepare bakery items per customer requests using proper equipment.
• Provide fresh products and ensure correct portion sizes.
• Maintain a clean and safe environment while adhering to food safety regulations.

Skills

Basic Math Skills

Customer Service

Food Safety Knowledge

Education

High School Diploma or Equivalent

Tools

Bakery Equipment

Refrigerators

Slicers

Ovens

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

1. Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
2. Offer product samples to help customers discover new items or inquire about products.
3. Inform customers of bakery and/or deli specials.
4. Provide customers with fresh products, ensuring correct portion sizes to prevent shrink.
5. Recommend deli or bakery items to customers to meet their needs.
6. Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
7. Prepare foods following temperature logs and cooking instructions.
8. Measure, prepare, and mix ingredients according to recipes using appropriate utensils and equipment.
9. Properly prepare, package, label, and inventory ingredients and merchandise.
10. Check product quality for freshness, review "sell by" dates, and take necessary actions.
11. Label, stock, and inventory department merchandise.
12. Report discrepancies in product ordering/shipping to the manager.
13. Understand store layout to locate products for customers.
14. Stay updated with current, upcoming, seasonal, and promotional ads.
15. Gain knowledge of products to respond to customer questions and make suggestions.
16. Monitor inventory and stocking conditions, noting discrepancies.
17. Maintain proper temperatures in cases and coolers, keeping logs.
18. Promote trust and respect among associates.
19. Create a welcoming environment for customers, answering questions and making them feel valued.
20. Adhere to food safety regulations and guidelines.
21. Follow safety procedures, identify unsafe conditions, and notify management.
22. Inspect equipment regularly and report repairs needed.
23. Report customer or employee accidents to management.
24. Work cooperatively in high-paced, stressful environments.
25. Manage conflicts calmly and cooperatively.
26. Act with honesty and integrity regarding customer and business information.
27. Follow directions and seek help to resolve issues.
28. Support interactions with minors, individuals with special needs, and older adults.
29. Perform essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Knowledge of basic math.
• Ability to obtain a current food handlers permit upon employment.

Desired Previous Job Experience:

• Experience in bakery or deli is helpful.

Job Info

• Job Identification 117620
• Category: Store Operations
• Posting Date: 04/30/2025, 03:17 PM
• Location: 2230 S Atlantic Blvd, Monterey Park, CA, 91754, US

Benefits: The Kroger Family offers comprehensive benefits including healthcare, flexible scheduling, counseling, discounts, tuition reimbursement, and career growth opportunities.

We are committed to diversity and innovation, aiming to create a positive experience for customers and associates alike. Join us to grow your career and be part of a purpose-driven team dedicated to feeding the human spirit.