Join to apply for the Bakery/Deli Clerk role at Kroger
Job Description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
- Prepare items per customer requests using proper bakery equipment.
- Offer product samples to help customers discover new items or inquire about products.
- Inform customers of bakery and/or deli specials.
- Provide customers with fresh products and correct portion sizes to prevent shrinkage.
- Recommend deli or bakery items to customers.
- Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
- Prepare foods following temperature logs and cooking instructions.
- Measure, prepare, and mix ingredients according to recipes.
- Package, label, and inventory ingredients and merchandise.
- Check product quality, review 'sell by' dates, and take appropriate actions.
- Use kitchen equipment properly, including stoves, scales, fryers, steamers, etc.
- Label, stock, and inventory department merchandise.
- Report discrepancies in product ordering/shipping.
- Understand store layout and locate products for customers.
- Stay current with store ads and product knowledge.
- Maintain inventory and stocking conditions, noting discrepancies.
- Ensure proper temperatures in cases and coolers and maintain logs.
- Create a welcoming environment for customers and promote trust among staff.
- Adhere to food safety regulations and safety procedures.
- Practice preventive maintenance and report equipment issues.
- Report customer or employee accidents.
- Work cooperatively in a high-paced environment, managing conflicts appropriately.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance to resolve issues.
- Support interactions with minors, individuals with special needs, and older adults.
- Perform essential job functions with or without reasonable accommodations.
Qualifications
Minimum Position Qualifications:
- Customer service skills
- Effective communication skills
- Basic math knowledge
- Ability to obtain a food handlers permit after employment
Desired Previous Job Experience:
- Customer service skills
- Bakery or deli experience (helpful)
- Retail experience
About Us
Based in Colorado, King Soopers merged with The Kroger Company in 1983. We serve customers across Colorado and Wyoming. We are committed to diversity, innovation, and community engagement, aiming to create positive experiences for our customers and associates.
Benefits
- Healthcare coverage including medical, dental, vision, and prescriptions.
- Flexible scheduling with paid time off and holidays.
- Emotional and financial support, including counseling and financial tools.
- Associate discounts on various products and services.
- Tuition reimbursement and career development opportunities.
If you are caring, purpose-driven, and eager to learn, apply today to join our King Soopers family!