Bakery/Deli Clerk

Kroger; Denver (CO); On-site; USD 30,000 - 40,000; Full time

Job summary

Kroger is seeking a Bakery/Deli Clerk who will create outstanding customer experiences through exceptional service. The role involves preparing bakery and deli items, maintaining cleanliness, and ensuring food safety. Ideal candidates will possess strong customer service skills and effective communication abilities. Join a team that values respect, honesty, and integrity.

Qualifications

• Ability to obtain a food handlers permit upon employment.

Responsibilities

• Prepare bakery and deli items as per customer requests.
• Maintain a safe and clean environment.
• Monitor inventory and stocking conditions.

Skills

Customer Service skills

Effective communication skills

Basic math knowledge

Education

Food handlers permit

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

1. Prepare bakery and deli items as per customer requests using proper equipment.
2. Offer product samples to help customers discover new items or inquire about products.
3. Inform customers of bakery and deli specials.
4. Provide customers with fresh products and correct portions to prevent shrinkage.
5. Recommend bakery or deli items to customers to ensure they get what they want and need.
6. Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
7. Prepare foods following temperature logs and cooking instructions.
8. Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment.
9. Properly package, label, and inventory ingredients and merchandise.
10. Check product quality, review "sell by" dates, and take appropriate action.
11. Use kitchen equipment properly, including stoves, scales, fryers, steamers, etc.
12. Label, stock, and inventory department merchandise.
13. Report discrepancies in product ordering/shipping to the manager.
14. Understand store layout and locate products as requested by customers.
15. Stay updated on current, seasonal, and promotional ads.
16. Maintain knowledge of products and respond to customer questions and suggestions.
17. Monitor inventory and stocking conditions, noting discrepancies.
18. Maintain proper temperatures in cases and coolers, and keep logs.
19. Create a welcoming environment for customers and promote trust among staff.
20. Adhere to food safety regulations and guidelines.
21. Follow safety procedures, identify unsafe conditions, and notify management.
22. Inspect equipment for preventive maintenance and report repairs needed.
23. Report customer or employee accidents to management.
24. Work cooperatively in a high-paced, sometimes stressful environment.
25. Manage conflicts in a reasonable, cooperative manner.
26. Act with honesty and integrity regarding customer and business information.
27. Follow directions and seek assistance to resolve issues.
28. Support interactions with minors, individuals with special needs, and older adults.
29. Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handlers permit upon employment

Desired Previous Job Experience:

• Customer Service skills
• Bakery or Deli experience (helpful)
• Retail experience