Join to apply for the Bakery/Deli Clerk role at Kroger
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
- Prepare bakery and deli items according to customer requests using proper equipment.
- Offer product samples to help customers discover new items or inquire about products.
- Inform customers of bakery and/or deli specials.
- Provide customers with fresh products in the correct portion size to prevent shrinkage.
- Recommend bakery or deli items to customers to ensure they get the products they want and need.
- Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
- Prepare foods following temperature logs and cooking instructions.
- Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment.
- Package, label, and inventory ingredients and merchandise properly.
- Check product quality, review "sell by" dates, and take appropriate actions.
- Maintain proper temperatures in cases and coolers, and keep logs.
- Maintain inventory and stock levels, and report discrepancies.
- Create a welcoming environment for customers and assist with questions about products.
- Adhere to all food safety and safety procedures, and report unsafe conditions or accidents.
- Work cooperatively in a high-paced environment and manage conflicts appropriately.
- Follow directions and seek assistance when needed to resolve issues.
- Support and assist diverse customer groups, including minors, individuals with special needs, and older adults.
- Perform all essential functions with or without reasonable accommodation.
Qualifications
- Customer service skills
- Effective communication skills
- Knowledge of basic math
- Ability to obtain a food handlers permit upon employment
Desired Previous Job Experience
- Customer service skills
- Bakery or deli experience (helpful)
- Retail experience
Apply now to join our team and be part of a company that values its employees and communities. We offer comprehensive benefits, growth opportunities, and a supportive work environment.