Bakery/Deli Clerk

Kroger Mountain View Foods; Los Angeles (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Bakery/Deli Clerk to join their team in creating exceptional customer experiences. In this role, you will prepare delicious bakery items, assist customers with their selections, and maintain a clean and safe environment. You'll be part of a diverse team that values integrity and customer service, helping to foster a welcoming atmosphere for all. This role offers opportunities for personal growth and development within a supportive workplace, making it perfect for those passionate about food and service.

Benefits

Healthcare coverage including medical, dental, vision, and prescriptions

Flexible scheduling with paid time off

Emotional and financial support resources

Associate discounts on various products and services

Tuition reimbursement and career development programs

Qualifications

• Customer service experience is essential for creating a welcoming environment.
• Ability to handle food safely and meet quality assurance standards.

Responsibilities

• Prepare bakery items per customer requests and maintain cleanliness.
• Provide excellent customer service and inform about specials.
• Monitor inventory and ensure product freshness and safety.

Skills

Customer Service skills

Effective communication skills

Basic math knowledge

Education

High School Diploma or equivalent

Tools

Bakery equipment

Kitchen utensils

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in correct portion sizes to prevent shrink.
• Recommend deli or bakery items to customers.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods according to food temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients using kitchen utensils and equipment.
• Adequately prepare, package, label, and inventory ingredients.
• Check product quality for freshness and review "sell by" dates.
• Use kitchen equipment properly, including stoves, scales, fryers, steamers, etc.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering/shipping.
• Understand store layout and locate products for customers.
• Stay current with ads and promotions.
• Maintain knowledge of products and respond to customer questions.
• Monitor inventory and stocking conditions.
• Ensure proper temperature maintenance and logs.
• Create a welcoming environment for customers.
• Adhere to food safety regulations and guidelines.
• Follow safety procedures and report unsafe conditions.
• Inspect equipment and notify management of repairs.
• Report customer or employee accidents.
• Work cooperatively in a fast-paced environment.
• Manage conflicts professionally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain a food handlers permit upon employment

Desired Previous Job Experience:

• Customer Service skills
• Bakery or Deli experience (helpful)
• Retail experience

About Us

Based in California, Food 4 Less merged with The Kroger Company in 1998. We serve customers across California and the Midwest. As part of Kroger, we value diverse teams passionate about food and people, with a focus on creating great customer experiences. We offer opportunities for growth and development in a supportive environment.

Qualified applications with arrest or conviction records will be considered in accordance with applicable laws. Reasonable accommodations are available; contact us for assistance.

Benefits

• Healthcare coverage including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off.
• Emotional and financial support resources.
• Associate discounts on various products and services.
• Tuition reimbursement and career development programs.