Bakery/Deli Clerk

Kroger; Layton (UT); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading company is seeking a Bakery/Deli Clerk to enhance customer experiences through exceptional service. Responsibilities include preparing bakery items, maintaining cleanliness, and adhering to food safety protocols. Ideal candidates will possess strong customer service and communication skills. Join a community-focused team dedicated to quality.

Qualifications

• Ability to obtain a food handler’s permit upon employment.

Responsibilities

• Prepare bakery and deli items per customer requests.
• Follow food safety protocols and maintain inventory.
• Create a welcoming environment for customers.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Education

Food handler’s permit

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery and deli items per customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in correct portions to prevent shrinkage.
• Recommend deli or bakery items to customers to meet their needs.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Follow food safety protocols, including temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients as per recipes using appropriate utensils and equipment.
• Label, package, and inventory ingredients and merchandise.
• Check product quality, review "sell by" dates, and take necessary actions.
• Maintain store layout knowledge and assist customers in locating products.
• Stay updated on current and upcoming promotions and specials.
• Maintain inventory and stock levels, noting discrepancies.
• Ensure proper temperatures in cases and coolers, maintaining logs.
• Create a welcoming environment for customers and promote trust among staff.
• Adhere to all food safety and safety procedures, reporting unsafe conditions or accidents.
• Perform duties in high-paced, sometimes stressful environments, managing conflicts professionally.
• Act with honesty and integrity, following directions and seeking assistance when needed.
• Support customers, including minors, individuals with special needs, and older adults.
• Perform essential job functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handler’s permit upon employment

Desired Previous Job Experience:

• Customer service skills
• Bakery or deli experience is helpful
• Retail experience

About Us

Based in Salt Lake City, Utah, Smith’s Food and Drug merged with The Kroger Company in 1998. We serve customers in over 140 stores across several states. We value diversity and aim to create excellent experiences for our customers and team members. Join us to grow your career and be part of our community.