Bakery/Deli Clerk

Kroger; Bountiful (UT); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading grocery chain as a Bakery/Deli Clerk, where you'll create outstanding customer experiences and maintain high standards of service. Responsibilities include preparing food items, assisting customers, and ensuring food safety. Enjoy comprehensive benefits and opportunities for growth.

Benefits

Comprehensive healthcare coverage

Flexible scheduling

Paid time off

Employee Assistance Program

Tuition reimbursement

Associate discounts

Qualifications

• Ability to obtain a food handlers permit upon employment.

Responsibilities

• Prepare bakery and deli items according to customer requests.
• Maintain a safe and clean environment.
• Monitor inventory and stocking conditions.

Skills

Customer service skills

Effective communication skills

Knowledge of basic math

Education

Food handlers permit

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

1. Prepare bakery and deli items according to customer requests using proper equipment.
2. Offer product samples to help customers discover new items or inquire about products.
3. Inform customers of bakery and/or deli specials.
4. Provide customers with fresh products in correct portion sizes to prevent shrink.
5. Recommend deli or bakery items to ensure customer satisfaction.
6. Use all bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
7. Follow food temperature logs and cooking instructions.
8. Measure, prepare, and mix ingredients according to recipes using appropriate utensils and equipment.
9. Properly prepare, package, label, and inventory ingredients.
10. Check product quality for freshness and review "sell by" dates.
11. Use kitchen equipment properly, including stove, scale, fryer, steamer, and robots.
12. Label, stock, and inventory merchandise.
13. Report discrepancies in product ordering/shipping.
14. Understand store layout and locate products for customers.
15. Stay updated on current and upcoming promotions and ads.
16. Maintain knowledge of products and respond to customer questions and suggestions.
17. Monitor inventory and stocking conditions, noting discrepancies.
18. Ensure proper temperature maintenance in cases and coolers, and keep logs.
19. Create a welcoming environment for customers.
20. Adhere to food safety regulations and guidelines.
21. Follow safety procedures, identify unsafe conditions, and notify management.
22. Inspect equipment and report repairs needed.
23. Report customer or employee accidents.
24. Work cooperatively in a high-paced environment.
25. Manage conflicts calmly and cooperatively.
26. Act with honesty and integrity regarding customer and business information.
27. Follow directions and seek assistance when needed.
28. Support interactions with minors, individuals with special needs, and older adults.
29. Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain a food handlers permit upon employment

Desired Previous Job Experience:

• Customer service skills
• Bakery or deli experience
• Retail experience

About Us

Based in Salt Lake City, Utah, Smith’s Food and Drug merged with The Kroger Company in 1998. We serve customers in over 140 stores across Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming. As part of Kroger, we are committed to diversity and excellence, aiming to create positive experiences for our customers and communities. We value caring, purpose-driven individuals eager to grow and succeed with us.

What You’ll Receive From Us

• Comprehensive healthcare coverage including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, including holidays and sick leave.
• Support through Employee Assistance Program and financial coaching.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement over your career.
• Opportunities for growth through training and diverse career paths.