Bakery/Deli Clerk

Kroger; South Jordan (UT); On-site; USD 28,000 - 35,000; Full time

Job summary

Join a leading company as a Bakery/Deli Clerk, where you'll create exceptional customer experiences through outstanding service. Your role will involve preparing bakery and deli items, maintaining cleanliness, and ensuring food safety. If you have strong customer service skills and enjoy working in a fast-paced environment, this position is for you!

Qualifications

• Ability to obtain a food handlers permit upon employment.

Responsibilities

• Prepare bakery and deli items per customer requests.
• Maintain a clean environment and adhere to food safety regulations.
• Monitor inventory and stock conditions.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Education

Food handlers permit

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery and deli items per customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products, correct portion sizes, and prevent shrinkage.
• Recommend deli or bakery items to customers.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients as per recipes, using appropriate utensils and equipment.
• Package, label, and inventory ingredients and merchandise.
• Check product quality for freshness and review "sell by" dates.
• Properly operate kitchen equipment including stoves, scales, fryers, steamers, etc.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering/shipping to management.
• Understand store layout and assist customers in locating products.
• Stay updated on current and upcoming promotions and ads.
• Maintain knowledge of products and respond to customer questions and suggestions.
• Monitor inventory and stock conditions, noting discrepancies.
• Ensure proper temperature control in cases and coolers with maintained logs.
• Create a welcoming environment for customers and promote trust among associates.
• Adhere to food safety regulations and guidelines.
• Follow safety procedures, report unsafe conditions, and perform preventive maintenance.
• Notify management of accidents or equipment needing repair.
• Work cooperatively in a high-paced environment, managing conflicts professionally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when resolving issues.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform all essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handlers permit upon employment

Desired Previous Job Experience:

• Customer service skills
• Experience in bakery or deli
• Retail experience

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