Bakery/Deli Clerk

Ralphs; Laguna Beach (CA); On-site; USD 30,000 - 40,000; Part time

Job summary

Join a forward-thinking company dedicated to exceptional customer service and creating memorable experiences. This role offers the chance to engage with customers in a vibrant bakery/deli environment, where your skills in food preparation and customer interaction will shine. With a commitment to safety and quality, you'll play a vital role in ensuring that every customer leaves satisfied. Enjoy a supportive workplace that values your growth and well-being, with opportunities for advancement and comprehensive benefits. If you're passionate about food and service, this is your chance to thrive in a dynamic team setting.

Benefits

Healthcare coverage

Flexible scheduling

Emotional and financial support

Associate discounts

Tuition reimbursement

Opportunities for growth

Qualifications

• Customer service skills and effective communication are essential.
• Ability to obtain a food handler's permit upon employment.

Responsibilities

• Prepare bakery/deli items according to customer requests.
• Maintain food safety regulations and guidelines.
• Create a welcoming environment for customers.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Education

High school diploma or equivalent

Tools

Bakery equipment

Food handling equipment

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Based in California, Ralph's merged with The Kroger Company in 1998. Today, we're proudly serving Ralphs customers in over 180 stores throughout the state.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with a common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create memorable experiences for our customers, communities, and each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing value and care to help you grow. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Ralphs family!

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

If you need reasonable accommodation to complete a job application or participate in the pre-hiring process, please call 844-849-7136 or contact the store management.

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including Physical, Emotional, Financial, and more. We help you thrive with access to:

• Wide-ranging healthcare coverage, including medical, dental, vision, and prescriptions, through company or collective bargaining plans.
• Flexible scheduling with paid time off, including holidays and sick leave, based on eligibility and tenure.
• Emotional and financial support via free counseling and confidential financial tools and coaching.
• Associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth through industry-leading training and diverse career paths.

For more information about benefits and eligibility, please visit our Benefits Page.

Minimum Position Qualifications:

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handler's permit upon employment

Desired Previous Job Experience:

• Customer service skills
• Bakery or Deli experience is helpful
• Retail experience

Essential Job Functions:

1. Prepare bakery/deli items according to customer requests using proper equipment.
2. Offer product samples to help customers discover new items.
3. Inform customers of bakery/deli specials.
4. Provide customers with ordered products, ensuring correct portions to prevent shrinkage.
5. Recommend bakery or deli items to customers.
6. Use bakery equipment like refrigerators, freezers, slicers, ovens according to guidelines.
7. Follow food temperature logs and cooking instructions.
8. Measure, prepare, and mix ingredients as per recipes.
9. Package, label, and inventory ingredients and merchandise.
10. Check product quality and freshness, review 'sell by' dates.
11. Properly use kitchen equipment such as fryers, steamers, etc.
12. Label, stock, and inventory department merchandise.
13. Report discrepancies in product ordering/shipping.
14. Understand store layout and assist customers in locating products.
15. Stay current with advertisements and promotions.
16. Maintain knowledge of products and respond to customer questions.
17. Monitor inventory and stocking conditions, report discrepancies.
18. Ensure proper temperatures in cases and coolers, maintain logs.
19. Create a welcoming environment for customers.
20. Adhere to food safety regulations and guidelines.
21. Follow safety procedures, identify unsafe conditions, and notify management.
22. Inspect equipment and notify management of repairs needed.
23. Report customer or employee accidents.
24. Work cooperatively in high-paced, stressful environments.
25. Manage conflicts professionally.
26. Act with honesty and integrity regarding customer and business information.
27. Follow directions and seek assistance when needed.
28. Support minors, individuals with special needs, and older adults.
29. Perform essential functions with or without reasonable accommodation.