Bakery/Deli Clerk

Kroger; Eugene (OR); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Bakery/Deli Clerk to enhance customer experiences through exceptional service. In this role, you'll prepare fresh bakery and deli items, maintain a clean and safe environment, and engage with customers to promote products. Embrace the opportunity to work in a dynamic setting that values respect, integrity, and diversity. With comprehensive benefits and growth opportunities, this position offers a chance to contribute to a team committed to customer satisfaction. If you enjoy a fast-paced environment and have a passion for service, this role is perfect for you.

Benefits

Healthcare

Flexible scheduling

Counseling services

Associate discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Customer service skills are essential for creating a positive experience.
• Effective communication is crucial for assisting customers.

Responsibilities

• Prepare bakery and deli items according to customer requests.
• Maintain a clean environment and adhere to food safety procedures.
• Provide excellent customer service and product recommendations.

Skills

Customer Service skills

Effective communication skills

Basic math knowledge

Education

Food handler's permit

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery and deli items per customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in correct portions to prevent shrink.
• Recommend deli or bakery items to customers.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients as per recipes.
• Package, label, and inventory ingredients and merchandise.
• Check product quality for freshness and review "sell by" dates.
• Use kitchen equipment properly, including stove, scales, fryer, steamer, etc.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering/shipping.
• Understand store layout and locate products for customers.
• Stay updated with current ads and product knowledge.
• Maintain inventory and temperature logs.
• Create a welcoming environment for customers.
• Adhere to food safety and safety procedures.
• Inspect equipment and report repairs needed.
• Report accidents and unsafe conditions.
• Work cooperatively in a high-paced environment.
• Manage conflicts professionally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handler's permit after employment

Desired Previous Job Experience:

• Customer Service skills
• Experience in bakery or deli roles
• Retail experience

About Us

Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. We serve customers across Oregon, Washington, Idaho, and Alaska. We’re committed to diversity and creating great experiences for our customers, communities, and employees. Join us to create your own recipe for success!

Benefits

We offer comprehensive benefits including healthcare, flexible scheduling, counseling services, associate discounts, tuition reimbursement, and growth opportunities. For details, visit our Benefits Page.