Bakery/Deli Clerk

Kroger; Brighton (CO); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading grocery retailer is seeking a Bakery/Deli Clerk to provide exceptional customer service and maintain a clean environment. Responsibilities include preparing food items, informing customers of specials, and ensuring food safety. Ideal candidates will have strong customer service skills and a willingness to learn.

Qualifications

• Ability to obtain a food handlers permit after employment.

Responsibilities

• Prepare bakery and deli items per customer requests.
• Maintain product knowledge and respond to customer questions.
• Adhere to food safety regulations and safety procedures.

Skills

Customer service skills

Effective communication skills

Knowledge of basic math

Education

Food handlers permit

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Prepare bakery and deli items per customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in the correct portion size to prevent shrinkage.
• Recommend deli or bakery items to customers.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens following company guidelines.
• Prepare foods according to food safety logs and cooking instructions.
• Measure, prepare, and mix ingredients as per recipes using kitchen utensils and equipment.
• Properly package, label, and inventory ingredients and merchandise.
• Check product quality and review 'sell by' dates.
• Use kitchen equipment properly, including stoves, scales, fryers, steamers, etc.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering or shipping.
• Understand store layout and locate products for customers.
• Stay updated with current ads and promotions.
• Maintain product knowledge and respond to customer questions.
• Monitor inventory and stocking conditions.
• Ensure proper temperature maintenance and logs.
• Create a welcoming environment for customers.
• Adhere to food safety regulations and safety procedures.
• Inspect equipment and report repairs needed.
• Report customer or employee accidents.
• Work cooperatively in a high-paced environment and manage conflicts professionally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

• Customer service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain a food handlers permit after employment

Desired Previous Job Experience

• Customer service skills
• Bakery or deli experience (helpful)
• Retail experience