Join to apply for the Bakery/Deli Clerk role at Kroger
Job Description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
Essential Job Functions:
- Prepare bakery and deli items per customer requests using proper equipment.
- Offer product samples to help customers discover new items or inquire about products.
- Inform customers of bakery and/or deli specials.
- Provide customers with fresh products in the correct portion size to prevent shrink.
- Recommend items to ensure customer satisfaction.
- Use bakery equipment like refrigerators, freezers, slicers, and ovens according to guidelines.
- Prepare foods following temperature logs and cooking instructions.
- Measure, prepare, and mix ingredients according to recipes.
- Package, label, and inventory ingredients and merchandise.
- Check product quality and review "sell by" dates.
- Use kitchen equipment properly, including stove, scales, fryer, steamer, etc.
- Label, stock, and inventory department merchandise.
- Report discrepancies in product ordering/shipping.
- Understand store layout and locate products for customers.
- Stay current with ads and promotions.
- Maintain knowledge of products and respond to customer questions.
- Monitor inventory and stock conditions.
- Ensure proper temperatures in cases and coolers, maintaining logs.
- Create a welcoming environment for customers.
- Adhere to food safety and safety procedures, reporting unsafe conditions.
- Inspect equipment and notify management of repairs needed.
- Report accidents involving customers or employees.
- Work cooperatively in a high-paced environment.
- Manage conflicts professionally.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek help when needed.
- Support interactions with minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodations.
Qualifications
Minimum Position Qualifications:
- Customer Service skills
- Effective communication skills
- Knowledge of basic math
- Ability to obtain a food handlers permit upon employment
Desired Previous Job Experience:
- Customer Service skills
- Bakery or Deli experience (helpful)
- Retail experience
About Us
Based in Salt Lake City, Utah, Smith’s Food and Drug merged with The Kroger Company in 1998. We serve customers in over 140 stores across several states. As part of Kroger, we value diversity and aim to create positive experiences for customers and employees alike.
What You’ll Receive From Us
- Comprehensive healthcare coverage
- Flexible scheduling and paid time off
- Emotional and financial support programs
- Employee discounts
- Tuition reimbursement up to $21,000
- Growth opportunities and training programs
Additional Details
- Seniority level: Entry level
- Employment type: Part-time
- Job function: Management and Manufacturing
- Industries: Retail