Bakery/Deli Clerk

Kroger; Carson City (NV); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading grocery retailer as a Bakery/Deli Clerk, where you will create outstanding customer experiences through exceptional service. You will prepare bakery and deli items, assist customers, and maintain safety and cleanliness in the department. This role offers opportunities for growth in a supportive environment.

Qualifications

• Ability to obtain a food handlers permit after employment.

Responsibilities

• Prepare bakery/deli items per customer requests.
• Maintain a safe and clean environment.
• Monitor inventory and stocking conditions.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Education

Food handlers permit

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

1. Prepare bakery/deli items per customer requests using proper equipment.
2. Offer product samples to help customers discover new items or inquire about products.
3. Inform customers of bakery and/or deli specials.
4. Provide customers with fresh products and correct portions to prevent shrink.
5. Recommend bakery or deli items to customers to meet their needs.
6. Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
7. Prepare foods following temperature logs and cooking instructions.
8. Measure, prepare, and mix ingredients using appropriate utensils and equipment.
9. Package, label, and inventory ingredients and merchandise.
10. Check product quality, review 'sell by' dates, and take necessary actions.
11. Properly use kitchen equipment including stoves, scales, fryers, etc.
12. Label, stock, and inventory department merchandise.
13. Report discrepancies in product ordering/shipping.
14. Understand store layout and locate products for customers.
15. Stay current with ads and promotions.
16. Maintain knowledge of products and respond to customer questions.
17. Monitor inventory and stocking conditions, noting discrepancies.
18. Maintain proper temperatures in cases and coolers, keeping logs.
19. Create a welcoming environment for customers.
20. Adhere to food safety regulations and guidelines.
21. Follow safety procedures, identify unsafe conditions, and notify management.
22. Inspect equipment and notify management of repairs needed.
23. Report customer or employee accidents.
24. Work cooperatively in a high-paced, sometimes stressful environment.
25. Manage conflicts professionally.
26. Act with honesty and integrity regarding all business and customer information.
27. Follow directions and seek help when needed to resolve issues.
28. Support interactions with minors, individuals with special needs, and older adults.
29. Perform essential functions with or without reasonable accommodations.

Qualifications

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handlers permit after employment

Desired Previous Job Experience

• Customer service skills
• Bakery or deli experience (helpful)
• Retail experience

About Us

Based in Salt Lake City, Utah, Smith’s Food and Drug merged with The Kroger Company in 1998. We serve over 140 stores across several states. We value diversity and aim to create positive experiences for our customers and employees. We offer growth opportunities, comprehensive benefits, and a supportive work environment.