Bakery/Deli Clerk

Kroger in; Columbus (IN); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a leading grocery retailer as a Bakery/Deli Clerk, where you'll create an exceptional customer experience through outstanding service and quality management. This role offers the chance to grow in a supportive environment while working with diverse teams united by the passion for food and service.

Benefits

Comprehensive healthcare coverage

Flexible scheduling

Tuition reimbursement up to $21,000

Associate discounts

Employee Assistance Program

Qualifications

• Experience in customer service is advantageous.
• Ability to follow food safety regulations.
• Must be able to work in a fast-paced environment.

Responsibilities

• Offering product samples to help customers discover new items.
• Providing fresh products to prevent shrinkage.
• Maintaining knowledge of products and promotions.

Skills

Customer service

Teamwork

Problem-solving

Job description

Bakery/Deli Clerk (Finance)

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals and monitor all quality assurance standards. Embrace the Customer 1st strategy and promote excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Our story began over a century ago with a small Cincinnati grocery store. Today, we are the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we are committed to bringing diverse teams together with a passion for food and people, unified by the purpose: To Feed the Human Spirit. We innovate continuously to create memorable experiences for our customers, communities, and colleagues, with food at the heart of it all.

We value people. That's why we provide the ingredients for your success at work and in life. We support your growth with the resources and care you need. If you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether you're looking for a part-time role or a new career path, we have an opportunity for you. Apply today and become part of our Kroger family!

What you'll receive from us:

Comprehensive benefits to support your well-being, including:

• Wide-ranging healthcare coverage: medical, dental, vision, and prescriptions through company or collective bargaining plans.
• Flexible scheduling for full- and part-time roles, with paid time off, holidays, and sick leave based on eligibility and tenure.
• Emotional and financial support, including free counseling via our Employee Assistance Program and confidential financial coaching with Goldman Sachs Ayco.
• Associate discounts on food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Opportunities for growth through training programs and diverse career paths.

For more details, please visit our Benefits Page.

Responsibilities include:

• Offering product samples to help customers discover new items.
• Informing customers about bakery and deli specials.
• Providing customers with fresh products and correct portions to prevent shrinkage.
• Recommending bakery or deli items to meet customer needs.
• Using equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Preparing foods following temperature logs and cooking instructions.
• Measuring, preparing, and mixing ingredients as per recipes.
• Packaging, labeling, and inventorying ingredients and products.
• Checking product quality and freshness, reviewing 'sell by' dates.
• Properly using kitchen equipment like stoves, scales, fryers, and steamers.
• Labeling, stocking, and inventory management.
• Reporting discrepancies in product ordering or shipping.
• Understanding store layout and assisting customers in locating products.
• Staying updated on current, upcoming, seasonal, and promotional ads.
• Maintaining knowledge of products and responding to customer questions and suggestions.
• Monitoring inventory and stocking conditions, noting discrepancies.
• Ensuring proper storage temperatures and maintaining logs.
• Promoting trust and respect among staff.
• Creating a welcoming environment for customers.
• Adhering to food safety regulations and safety procedures.
• Practicing preventive maintenance and reporting equipment issues.
• Reporting accidents involving customers or staff.
• Working cooperatively in a fast-paced, sometimes stressful environment.
• Managing conflicts calmly and cooperatively.
• Acting with honesty and integrity regarding customer and business information.
• Following directions and seeking help when needed.
• Supporting vulnerable populations such as minors, individuals with special needs, and older adults.
• Performing essential job functions with or without reasonable accommodations.