Bakery/Deli Clerk

Kroger; Cañon City (CO); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading grocery retailer is seeking a Bakery/Deli Clerk to provide exceptional customer service and maintain a clean, safe environment. The role involves preparing food items, assisting customers, and ensuring product quality. Join us to create a welcoming atmosphere and support our team in achieving sales goals.

Qualifications

• Ability to obtain a food handlers permit after employment.
• Customer service skills required.

Responsibilities

• Prepare bakery and deli items according to customer requests.
• Maintain a safe and clean environment.
• Monitor inventory and stock conditions.

Skills

Customer Service

Effective Communication

Basic Math

Education

Food Handlers Permit

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

1. Prepare bakery and deli items according to customer requests using proper equipment.
2. Offer product samples to help customers discover new items or inquire about products.
3. Inform customers of bakery and/or deli specials.
4. Provide customers with fresh products in correct portions to prevent shrinkage.
5. Recommend bakery or deli items to ensure customer satisfaction.
6. Use bakery equipment such as refrigerators, freezers, slicers, and ovens following company guidelines.
7. Prepare foods following temperature logs and cooking instructions.
8. Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment.
9. Package, label, and inventory ingredients and merchandise.
10. Check product quality for freshness and review "sell by" dates.
11. Properly use kitchen equipment including stove, scales, fryer, steamer, and others.
12. Label, stock, and inventory department merchandise.
13. Report discrepancies in product ordering or shipping.
14. Understand store layout and locate products for customers.
15. Stay current with store ads and promotions.
16. Maintain knowledge of products and respond to customer questions and suggestions.
17. Monitor inventory and stock conditions, noting discrepancies.
18. Ensure proper temperatures in cases and coolers, maintaining logs.
19. Create a welcoming environment for customers, fostering trust and respect among associates.
20. Adhere to food safety regulations and safety procedures.
21. Practice preventive maintenance and report equipment issues.
22. Report customer or employee accidents.
23. Work cooperatively in a high-paced, stressful environment.
24. Manage conflicts in a reasonable and cooperative manner.
25. Act with honesty and integrity regarding customer and business information.
26. Follow directions and seek assistance when needed.
27. Support interactions with minors, individuals with special needs, and older adults.
28. Perform all essential functions with or without reasonable accommodation.

Qualifications

• Customer Service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain a food handlers permit after employment

Desired Previous Job Experience

• Customer Service skills
• Bakery or Deli experience (helpful)
• Retail experience

Additional sections about company info, benefits, and employment details are informative but lengthy; they could be summarized or linked to for brevity.