Bakery/Deli Clerk

Kroger Mountain View Foods; Colorado Springs (CO); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking company dedicated to providing an outstanding customer experience through exceptional service. As a Grocery Clerk in the Bakery/Deli department, you will play a vital role in preparing fresh products, assisting customers, and maintaining quality standards. This position offers a dynamic work environment where you can thrive in delivering excellent service while ensuring food safety and compliance. With opportunities for career growth and a supportive team culture, this role is perfect for those passionate about food service and customer satisfaction.

Benefits

Healthcare

Flexible Scheduling

Counseling Services

Employee Discounts

Tuition Reimbursement

Career Growth Opportunities

Qualifications

• Ability to obtain a current food handlers permit upon employment.
• Knowledge of basic math for inventory and customer service.

Responsibilities

• Prepare bakery items per customer requests using proper equipment.
• Ensure fresh products and correct portion sizes to prevent shrinkage.
• Follow food safety regulations and maintain a clean environment.

Skills

Basic Math Knowledge

Customer Service

Food Safety Regulations

Education

Food Handlers Permit

Tools

Bakery Equipment

Inventory Management Systems

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

1. Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
2. Offer product samples to help customers discover new items or inquire about products.
3. Inform customers of bakery and/or deli specials.
4. Provide customers with fresh products and correct portion sizes to prevent shrinkage.
5. Recommend deli or bakery items to ensure customer satisfaction.
6. Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
7. Prepare foods following temperature logs and cooking instructions.
8. Measure, prepare, and mix ingredients per recipes using appropriate utensils and equipment.
9. Package, label, and inventory ingredients and merchandise.
10. Check product quality, review 'sell by' dates, and take necessary actions.
11. Label, stock, and inventory department merchandise.
12. Report discrepancies in product ordering/shipping to the manager.
13. Understand store layout to locate products for customers.
14. Stay updated on current, seasonal, and promotional ads.
15. Maintain knowledge of products and respond to customer inquiries with suggestions.
16. Monitor inventory and stocking conditions, noting discrepancies.
17. Ensure proper temperature maintenance in cases and coolers, and keep logs.
18. Promote trust and respect among team members.
19. Create a welcoming environment for customers, answering questions about products.
20. Follow all food safety regulations and guidelines.
21. Reinforce safety procedures, identify unsafe conditions, and notify management.
22. Inspect equipment regularly and report repairs needed.
23. Report customer or employee accidents to management.
24. Work cooperatively in high-paced, stressful environments.
25. Manage conflicts in a reasonable, nonconfrontational manner.
26. Act with honesty and integrity regarding customer and business information.
27. Follow directions and seek assistance when needed to resolve issues.
28. Support interactions with minors, individuals with special needs, and older adults.
29. Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Knowledge of basic math
• Ability to obtain a current food handlers permit upon employment

Desired Previous Job Experience:

• Bakery or Deli experience is helpful

Job Info

• Job Identification 122729
• Job Category Store Operations
• Posting Date 05/05/2025, 06:00 AM

Benefits include healthcare, flexible scheduling, counseling, discounts, tuition reimbursement, and career growth opportunities.