Bakery/Deli Clerk

Kroger in; Birmingham (AL); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading grocery retailer is seeking a Bakery/Deli Clerk to enhance customer experience through exceptional service. The role involves maintaining quality standards, preparing fresh products, and ensuring compliance with food safety regulations, all in a fast-paced environment. Join a team that values respect, integrity, and community engagement, with ample opportunities for growth and benefits.

Benefits

Comprehensive healthcare coverage

Flexible scheduling

Tuition reimbursement

Employee Assistance Program

Discounts on purchases

Qualifications

• Ability to work in a high-paced, stressful environment.
• Good communication and customer engagement skills.
• Kapacity to manage conflict reasonably.

Responsibilities

• Provide customers with fresh bakery and deli products.
• Maintain food safety and quality standards.
• Assist customers with product inquiries.

Skills

Customer Service

Food Safety

Time Management

Attention to Detail

Job description

Bakery/Deli Clerk (Finance)

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!

Job Responsibilities:

• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products they have ordered and the correct portion size to prevent shrink.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use all bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods according to food temperature logs and follow cooking instructions.
• Measure, prepare, and mix ingredients according to recipes, using various kitchen utensils and equipment.
• Properly prepare, package, label, and inventory ingredients in merchandise.
• Check product quality to ensure freshness, review "sell by" dates, and take appropriate action.
• Properly use kitchen equipment including stoves, scales, fryers, steamers, and robots.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Understand the store's layout and be able to locate products upon request.
• Stay current with present, future, seasonal, and special ads.
• Gain and maintain knowledge of products sold within the department and respond to questions or make suggestions.
• Maintain awareness of inventory/stocking conditions and note discrepancies.
• Ensure proper temperatures in cases and coolers are maintained and logs are kept.
• Promote trust and respect among associates.
• Create an environment where customers feel welcome, important, and appreciated by answering questions about products.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs by complying with procedures and reporting unsafe conditions.
• Practice preventive maintenance by inspecting equipment and reporting repairs.
• Notify management of customer or employee accidents.
• Work cooperatively in high-paced, stressful environments.
• Manage conflict reasonably and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential functions of the position with or without reasonable accommodation.