Bakery/Deli Clerk

Kroger Mountain View Foods; Alsip (IL); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a dynamic team at an established industry player dedicated to creating outstanding customer experiences. This role emphasizes exceptional service, food safety, and teamwork. As part of a diverse and inclusive workplace, you will prepare bakery and deli items while ensuring a welcoming environment for customers. You'll have the opportunity to grow within a company that values purpose and community. If you are passionate about customer service and eager to contribute to a positive atmosphere, this position is perfect for you.

Qualifications

• Strong customer service and communication skills are essential.
• Ability to work in a fast-paced environment and handle conflicts.

Responsibilities

• Prepare bakery and deli items according to customer requests.
• Maintain a clean environment and adhere to food safety procedures.
• Provide excellent customer service and assist with inquiries.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Education

Food handler's permit

Job description

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery and deli items according to customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and deli specials.
• Provide customers with fresh products in correct portions to prevent shrinkage.
• Recommend bakery or deli items to customers.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Follow food safety and temperature logs, and prepare foods according to instructions.
• Measure, prepare, and mix ingredients as per recipes using appropriate utensils and equipment.
• Label, package, and inventory ingredients and merchandise.
• Check product quality and review 'sell by' dates, taking appropriate actions.
• Maintain proper temperatures in cases and coolers, and log temperatures.
• Maintain inventory and stock levels, report discrepancies.
• Create a welcoming environment for customers, answering questions and making suggestions.
• Adhere to all food safety and safety procedures, report unsafe conditions or accidents.
• Inspect equipment regularly and notify management of repairs needed.
• Work cooperatively in a high-paced environment, manage conflicts professionally.
• Act with honesty and integrity, follow directions, and seek assistance when needed.
• Support and assist minors, individuals with special needs, and older adults.

Qualifications

Minimum Position Qualifications:

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handler's permit after employment

Desired Previous Job Experience:

• Customer service skills
• Bakery or deli experience helpful
• Retail experience beneficial

About Us

Based in California, Food 4 Less merged with The Kroger Company in 1998. We serve customers in over 100 stores throughout California and the Midwest. As part of Kroger, we celebrate diversity and aim to create positive experiences for our customers, communities, and team members. We value caring, purpose, and growth, offering opportunities for part-time work or new careers. Apply today to join our Food 4 Less family!