Bakery Customer Experience Specialist

Kroger; North Bend (WA); On-site; USD 32,000 - 42,000; Full time

Job summary

Kroger in North Bend, WA is seeking a friendly Bakery Clerk to deliver outstanding customer service and maintain a clean, safe bakery area. You will prepare items to order, share samples, and promote seasonal specials while following safety guidelines and quality standards.

Responsibilities include handling inventory, labeling products, and assisting customers with questions. Prior bakery or retail experience is helpful but not required.

Qualifications

• Customer service skills required.
• Ability to handle stressful situations.
• Effective communication with customers and team.
• Knowledge of basic math for handling transactions and inventory.
• Ability to obtain a current food handlers permit after employment.

Responsibilities

• Operate bakery counter per customer requests using appropriate equipment.
• Offer samples to help customers discover items.
• Inform customers of bakery specials and promotions.
• Provide fresh products and correct portions to minimize shrink.
• Suggest bakery items to meet customer needs and preferences.
• Use bakery equipment safely (refrigerators, ovens, scales, etc.).
• Prepare foods according to recipes and logs; maintain safety and temperature records.
• Label and inventory bakery merchandise; check dates and freshness.
• Notify management of discrepancies in ordering or shipping.
• Assist customers with locating products and answering questions.

Skills

Customer service

Stress management

Effective communication

Basic math

Food handler permit

Job description

Kroger in North Bend, WA is seeking a friendly Bakery Clerk to deliver outstanding customer service and maintain a clean, safe bakery area. You will prepare items to order, share samples, and promote seasonal specials while following safety guidelines and quality standards.

Responsibilities include handling inventory, labeling products, and assisting customers with questions. Prior bakery or retail experience is helpful but not required.