Bakery Customer Experience Specialist

UNAVAILABLE; Garner (NC); On-site; USD 24,000 - 32,000; Full time

Job summary

UNAVAILABLE is seeking a part-time/full-time bakery team member to provide friendly guest service, handle basic bakery tasks and help maintain freshness and order in the department. The role includes welcoming customers, preparing baked goods for sale, and supporting cake decorating and front-end duties to keep service fast and efficient.

Applicants should be at least 18, able to lift up to 25 lbs regularly, and able to stand for extended periods.

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Ability to lift 25 lbs consistently and 50 lbs occasionally.
• Ability to read and understand information and direction.
• Effective communication, guest service and selling skills.
• Must be at least 18 years old.
• Ability to bend, kneel and stand for extended periods of time.

Responsibilities

• Provide polite, friendly greetings and interactions with all guests.
• Prepare product for sale (baking, weighing, and pricing).
• Maintain product level, quality and freshness.
• When requested perform clerk function of cake decorating.
• Maintain sanitation standards in the cooler, freezer, prep area and sales area.
• Communicate guest requests to management.
• Communicate temperature breakdowns to supervisor.
• Keep supply area neat, clean and tidy at all times.
• Perform all other duties as assigned by management.
• Perform front end duties to ensure “no noticeable wait” standard is maintained.
• Announce specials and sale info on the PA system.
• Assist in product receiving and storage.

Skills

Friendly demeanor

Team collaboration

Guest service

Selling skills

Lifting 25 lbs

Job description

UNAVAILABLE is seeking a part-time/full-time bakery team member to provide friendly guest service, handle basic bakery tasks and help maintain freshness and order in the department. The role includes welcoming customers, preparing baked goods for sale, and supporting cake decorating and front-end duties to keep service fast and efficient.

Applicants should be at least 18, able to lift up to 25 lbs regularly, and able to stand for extended periods.