Bakery Cake Decorator & Customer Experience

Kroger; Springville (UT); On-site; USD 27,000 - 38,000; Full time

Job summary

Kroger in Springville, Utah seeks a friendly Bakery Associate to deliver outstanding customer service and maintain a clean, safe environment. You will assist the department with product knowledge, decorating and sample promotions while supporting sales goals.

The role emphasizes bakery skills, accurate math, strong communication, and adherence to safety and quality standards in a fast-paced, customer-driven setting.

Qualifications

• Retail experience preferred in a customer-facing role.
• Bakery or cake decorating experience desired.
• Ability to handle stressful situations.
• Basic math skills for transactions and measurement.
• Effective communication with customers and team.

Responsibilities

• Create an environment where customers feel welcome and appreciated by answering questions about department/products.
• Gain knowledge of department products and respond to questions, offering suggestions.
• Offer product samples and prepare bakery items by customer request using bakery equipment.
• Decorate cakes, pastries, cupcakes, cookies and other bakery items.
• Label, stock, sign and inventory department merchandise.
• Check product quality, review sell-by dates and act accordingly.
• Ensure safety, cleanliness and compliance with store policies.

Skills

Retail experience

Bakery/cake decorating experience

Stress management

Basic math

Effective communication

Job description

Kroger in Springville, Utah seeks a friendly Bakery Associate to deliver outstanding customer service and maintain a clean, safe environment. You will assist the department with product knowledge, decorating and sample promotions while supporting sales goals.

The role emphasizes bakery skills, accurate math, strong communication, and adherence to safety and quality standards in a fast-paced, customer-driven setting.